After upgrading to latest version user galleries are completely broken on our site. On User galleries there are two issue :
1. Duplicate Navbar issue : photopost Navbar is duplicated please check screenshot below
2. The pictures and picture details are missing.
Both of these issues started within latest upgrade
Additionally branding is listed on our page while we have a branding free license.
All images are there , none of them are missing. All 3 web servers use same NFS drive for image uploads. data folder is linked correctly. We ran a full synchronization and process is completed without any errors
Given what I am seeing your issue is easy to explain. You have uploaded all the complete files.
My suggestion would be to to your photopost directory via ftp. Delete all main PHP scripts except the 2 config files. Delete the stylesheets and templates directories and then upload the new Photopost 8. Maybe you have an issue files are not being overwritten can not say. The only thing I can say is it looks like your using PP8 php files with older templates.
Are you sure you are not setting in your config some alternate template directory?
If I am following your using vb3 at least thats what your templates are loading. You can set in your config what the templates directory name should be and it should read templates not something else unless of course your loading templates from an alternate directory. You appear to be doing this as your still loading OLD TEMPLATES.
If you want further diagnostic help you would need to send an admin login through the contact us link so I can look at how you have things set.
Support means I provide you with information that can assist you in resolving your issue. Now all I have to go on here is a url you posted. I have given you my thoughts on what your issues have to be. Your issue can only be what I am seeing based on the information you have provided. Support does not meant I am going to perform your upgrade. In fact that is strictly forbidden by policy since those are paid services.
As instructed in my last post if you want me to provide any other advise you need to provide a working admin login so I can see how you have things setup. You can provide this through the contact us link.
I fixed one part of your issue you where like I already said pointing your templates to a different place
Please provide a working admin login and ftp account for me to look at how you have things set and see your files. I see a whole bunch of issues like relative urls instead of a true full url used in your global options.
Your issue is with thumbnails and our application does not support a data source anywhere but where photopost is located so I assume your issue could be with maybe some changes you made to make things work with your custom server setup. I can not provide an answer without the information I asked for.
The reason I need info to look at your stuff is to determine what is set incorrectly that might cause the issue. I already found that you where using some alternate template directory path which is why you where loading older templates.
The only issue I see from your site currently is no thumbnails anywhere.