Log In Issues - Help Please
I am posting this here because I sent an email on January 24 and I have had no reply as of yet. Please help me fix my issue if you can.
Good day, I am emailing you in reference to complaints that some of my staff members are having posting to the gallery.
1. Everyone we switch from the gallery to the forum and back again, we have to log in over and over. Since the gallery and forum is supposed to be integrated, I don't understand why we have to log in again every time we switch. Our gallery as installed by a photopost staff member.
2. Some members have been having problems posting in the gallery at all. They say that even after logging into the gallery, they are logged out right away when they go to upload or to comment. An exact quote from a staff member is:
to be more specific, my problem is when i want to comment, i need to log in and when i log in it brings me to the main gallery, but when i go to the specific layout to comment, i'm logged out again.
How do we fix these problems?
Thanks for your help!
I was linked to a thread (which I can't post because I don't have 15 posts even though it is a link to another thread at this website) by one staff member, I did what it said but it has not fixed either of the problems.