One owned license grants you the right to run one software installation on one domain for an unlimited time, and purchasing an owned license gives you access to our members download area and support for one year.
Your members access expired 3 weeks ago thus to obtain support or access to the code you must renew members access.
Please not after making the change and allowing sufficient time for the cron task to bump you into the verified group you would then need to post on the forum to elevate yourself. This is how vbulletin usergroup change works.
I, too, am simply posting on the forum to elevate myself. Feel free to ignore this post. Once elevated I will be posting a relevant thread in a relevant category, something I cannot seem to do at this moment although Verified Customer does appear below my username in postbit_legacy..
This should assist you. You must have current members access to download code and receive support to view the support forums and the email associated with your forum account must be the one on your license.
We would ask anyone who is a valid license holder that does not see this tag under their username that they update their forum account email to match that of there license so they will show as a verified customer.
Hmmm, my emails are both the same, I must have done something incorrect?
Could it be because I have two license's with one being current and the other not?
Last edited by coloradok5; August 28th, 2013 at 12:18 PM.
The email on your forum username must match the license that has current members access. The email on the forum account your posting is not tied to any license in our license system which is why you are not verified.