PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > General Forums > Before You Buy

Before You Buy Have questions about PhotoPost, ReviewPost and/or PhotoPost Classifieds before you buy?

Reply
 
Thread Tools Rate Thread Display Modes
Old February 15th, 2011, 12:31 PM   #1
jamiedolan
Member
Verified Customer
 
Join Date: Jan 2011
Location: Neenah, WI
Posts: 66
Send a message via AIM to jamiedolan
Install Problems

Hello;

I'm having some trouble installing. I tried to go to the support forum, but I do not have access. I am logged in with the account that has access to the software, when I click members area, I see the license information.

Can you please let me know if there is something else I need to do to gain access to the support forum?

Jamie

Last edited by jamiedolan; February 15th, 2011 at 12:43 PM.
jamiedolan is offline   Reply With Quote
Old February 15th, 2011, 12:41 PM   #2
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,239
PhotoPost Community - Announcements in Forum : Before You Buy

That should assist you at the top of most all the support forums on how to become verified. Your forum email must match a email on a license that has current members access.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old February 15th, 2011, 12:45 PM   #3
jamiedolan
Member
Verified Customer
 
Join Date: Jan 2011
Location: Neenah, WI
Posts: 66
Send a message via AIM to jamiedolan
Quote:
Originally Posted by Chuck S View Post
PhotoPost Community - Announcements in Forum : Before You Buy

That should assist you at the top of most all the support forums on how to become verified. Your forum email must match a email on a license that has current members access.
Thanks. I thought when I purchased the software that it had created a second account that I was logged into on the forum. That must just be to access the Download area.



Jamie
jamiedolan is offline   Reply With Quote
Old February 15th, 2011, 12:49 PM   #4
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,239
Yes we only give you members access to download the code etc. Support forum registration is up to you and not mandatory but to be verified the requirements must be met. There are no licenses tied to that forum email account your using which is why you are not coming up verified. changing your forum email should resolve that.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old February 15th, 2011, 12:52 PM   #5
jamiedolan
Member
Verified Customer
 
Join Date: Jan 2011
Location: Neenah, WI
Posts: 66
Send a message via AIM to jamiedolan
Quote:
Originally Posted by Chuck S View Post
Yes we only give you members access to download the code etc. Support forum registration is up to you and not mandatory but to be verified the requirements must be met. There are no licenses tied to that forum email account your using which is why you are not coming up verified. changing your forum email should resolve that.
Thanks again. I post my question in the support area once the cron job runs and bumps up my account.

Jamie
jamiedolan is offline   Reply With Quote
Old February 15th, 2011, 01:07 PM   #6
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,239
Your verified that I am seeing
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:49 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.