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Old May 14th, 2010, 05:57 AM   #1
VictorDA
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Exclamation Problem purchase?

Hi
I paid successfully PhotoPost Pro/vBGallery and Branding Free Option, but I got nothing
Paid through PayPal.

Any help!
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Old May 14th, 2010, 08:14 AM   #2
Chuck S
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Please contact sales through the contact us link in the header. I would suspect your email from us is in a spam filter. we usually process all orders within a 24 hour period.
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Old May 14th, 2010, 08:26 AM   #3
VictorDA
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Yes, I have already sent the letter, but the response has yet been received.
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Old May 14th, 2010, 08:44 AM   #4
Chuck S
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what email would this have came from as I do not see any unresponded to emails

I would suggest you check your spam box.
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Old May 14th, 2010, 10:28 AM   #5
VictorDA
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Spam filter is disabled.
I got the application letter for registration in the forum and all of the successful payment, but where is my PhotoPost Pro/vBGallery?
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Old May 14th, 2010, 10:31 AM   #6
Chuck S
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well this is the support forum not much I can say since I dont work for sales. Now if you list the email you used on the order form I can try and look up and see if there is a license that has been issued. I can see that also

You can give email or a full name that way I can search
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Old May 14th, 2010, 10:55 AM   #7
VictorDA
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All received!
Thank you I beg your pardon for disturbing my impatience!
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Old May 14th, 2010, 10:57 AM   #8
Chuck S
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Okay no problem
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