Yes our site order page and verification thread states a license comes with one year members access and support.
One owned license grants you the right to run one software installation on one domain for an unlimited time, and purchasing an owned license gives you access to our members download area and support for one year.
Customer service processes orders by hand which can take up to 24 hours although most orders only take a couple hours sometimes only minutes depends on the time of day. If you just ordered your license an hour and a half ago then you might need to wait till your order is processed before our forum cron task will pickup that your license has been renewed. I just checked and your access has not been restored so customer service has not processed your order yet.
Here is my question.... What version of the vb gallery will work with vb 3.8? I currently have vb 3.7 and vb gallery 2.4.3, which I downloaded last year. If I upgrade vb, do I have to do anything for the gallery?