PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > General Forums > General Discussion

General Discussion General use discussion forum for PhotoPost products.

Reply
 
Thread Tools Rate Thread Display Modes
Old September 8th, 2007, 03:49 PM   #1
lifeinitaly
Member
Verified Customer
 
Join Date: Apr 2007
Posts: 41
Priority Support for a fee ?

I know that I did place too many questions lately but my last one was not answerwed:
http://www.photopost.com/forum/showthread.php?t=133208

I cannot blame the support here since it has always been good and I am probably asking too many questions. ( I could explain why but I cannot make this post too long )

Maybe a good idea for the custumers and Photopost (reviewpost etc ) would be to have priority support for a yearly fee. I have priority support with my Internet hosting provider and with vbulletin and I must say I am extremely happy with the return on the investment.
I am a programmer but new to php / linux etc so most of time my mistake are a trailing slash / bad syntax or so and a 1 minute support could save hours.

Paolo
lifeinitaly is offline   Reply With Quote
Old September 8th, 2007, 04:53 PM   #2
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,551
Okay well that was only yesterday. Yes support here is usually pretty fast but posts do get misseen occassionally as well as it may take longer for a response on the weekend.

Priority Support is a nice idea currently we are a small company we currently do not have the number of employees to handle such a idea.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 8th, 2007, 05:50 PM   #3
lifeinitaly
Member
Verified Customer
 
Join Date: Apr 2007
Posts: 41
Priority support

Chuck
Considering I had to change 3 times hosting after the firts installation in the last 3 months and you answered all the questions including those on add-ons the support has been excellent. If I compare photopost funtionality and features to what I had before ( database in asp I wrote myself ..) it is a dream come true !

I would definately be happy to pay for priority support for this product which is becoming essential to my business.

Thanks
Paolo
lifeinitaly is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
VbGallery - Low Priority? 0ptima General Discussion 4 April 22nd, 2006 01:08 PM
Annual fee? xbleed Before You Buy 5 February 10th, 2005 02:24 PM


All times are GMT -5. The time now is 12:29 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.