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Old February 5th, 2007, 06:41 PM   #1
MollyCPeckham
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Verified customer

Just trying to get my "verified" status to show up....
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Old February 5th, 2007, 07:48 PM   #2
Chuck S
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This thread should assist you

http://www.photopost.com/forum/announcement.php?f=64
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Old February 5th, 2007, 07:52 PM   #3
MollyCPeckham
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Hi Chuck - it has been over an hour, my emails match and so I thought maybe I needed to do this part of that message:

"you would then need to post on the forum to elevate yourself"

Humm...
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Old February 5th, 2007, 08:20 PM   #4
Chuck S
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There is no license email that matches to the email your using on the forum hense you will never become verified. You need to set your forum email to match the one on file for your license. You may need to check your license details to verify which email you used.
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Old February 5th, 2007, 08:36 PM   #5
MollyCPeckham
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Well I know my email is correct for the forum and I replied to the verification email to verify my email for the renewed members area access (since it changed since the last time i bought photopost), but I can't get logged in over there. Isn't it the same username/password? I am at my wit's end with this.
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Old February 5th, 2007, 08:41 PM   #6
MollyCPeckham
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nevermind, I have contacted support.
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Old February 6th, 2007, 07:57 AM   #7
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No problem I can definately tell ya though the email your using for the forum is not that of the email on the license.
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Old May 19th, 2007, 11:47 PM   #8
Ivo2
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My email is the same, as in the license. My license number is ok.
I've made this procedure http://www.photopost.com/forum/announcement.php?f=64
But, I'm not a "verified customer", why?
Thx
P.S.: Sorry, after posting, i get the status "verified customer"
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Old May 20th, 2007, 09:12 AM   #9
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Your a verified customer that I see
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Old May 22nd, 2007, 10:54 AM   #10
ehm
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Trying to get verified
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Old May 22nd, 2007, 12:57 PM   #11
Chuck S
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Read the announcement and perform that task and confirm that email change and you will be
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Old May 31st, 2007, 10:42 AM   #12
wolven
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Hi Chuck,

I might be too blind but I can't see what else has to be done to become a verified User. I changed the mail addresses last night and still there's no "bump".
What do I miss?

Regards, Knut

Edit: OK; I'm stupid enough... I missed the first post... Forget about it.
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Old May 31st, 2007, 03:24 PM   #13
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Same problem here... arghhhhhhhhhhh
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Old May 31st, 2007, 04:45 PM   #14
Chuck S
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All the info you need is in that thread and you need to click the verification email that is sent to you
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Old June 3rd, 2007, 09:09 PM   #15
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I changed my email to the one that I received my licence to, and verified it via the link.

I posted once, but probably before the chron task had run. I'm hoping this post will do it for me.
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Old June 20th, 2007, 07:36 PM   #16
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Looking at my tag...
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Old June 24th, 2007, 11:12 AM   #17
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"post on the forum to elevate yourself"

Here goes...
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Old September 27th, 2007, 06:36 AM   #18
saschje
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i try to be a VERIFIED CUSTOMER
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Old September 27th, 2007, 07:49 AM   #19
saschje
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whats wrong with my account and my licence?
i try all the time to get the "VERIFIED CUSTOMER" status.

i activate my account, my email-adress in my forumaccount is the same at my licence, i postet to "elevate yourself", whats wrong?

chuck, please take a look!
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Old September 27th, 2007, 08:46 AM   #20
Chuck S
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Your verified that I see you needed to wait to be bumped before posting.
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