PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > General Forums > General Discussion

General Discussion General use discussion forum for PhotoPost products.

Reply
 
Thread Tools Rate Thread Display Modes
Old November 11th, 2006, 07:27 PM   #1
proha
Registered User
 
Join Date: Nov 2006
Posts: 5
order techimo-13274 from PhotoPost

i can't download. Why ? Can you help me ?
Thanks.
--------------
This email is to confirm the receipt of your recent order from the PhotoPost/ReviewPost store.

If you purchased a license for PhotoPost or ReviewPost, we will provide you with access to our members download area within 1 business day, and usually within a few hours or less. We manually verify all orders for your protection and ours but we understand that you want to download the software ASAP.

You can always see your order by going to
EDIT EDIT EDIT
Date Fri Nov 10 12:51:32 PST 2006
Ship to RICHARD P HORA
....
Bill to Same
domainname EDIT EDIT
E-Mail EDIT EDIT (emailed)
Payment MasterCard


Name Code Qty Each Options
------------------------------------------------------------------
PhotoPost PHP Pro License photopost-lic 1 129.00
Total 129.00

Last edited by proha; November 14th, 2006 at 05:25 PM.
proha is offline   Reply With Quote
Old November 11th, 2006, 08:17 PM   #2
Michael P
PhotoPost Developer
Verified Customer
 
Join Date: Jan 2002
Posts: 11,833
That is correct; one business day is needed to manually verify your order. Your order was taken close to 1pm on Friday, so you should hear from someone by Monday afternoon.
__________________
Please do not PM me for support or sales questions. Thank you for your understanding.
Michael P is offline   Reply With Quote
Old November 13th, 2006, 05:45 PM   #3
proha
Registered User
 
Join Date: Nov 2006
Posts: 5
Need to check for verification.
proha is offline   Reply With Quote
Old November 13th, 2006, 08:44 PM   #4
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,030
Please email sales@photopost.com or custserv@photopost.com for any questions about your order directly
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 13th, 2006, 09:46 PM   #5
proha
Registered User
 
Join Date: Nov 2006
Posts: 5
@Chuck S: emailed!
proha is offline   Reply With Quote
Old November 14th, 2006, 10:32 AM   #6
proha
Registered User
 
Join Date: Nov 2006
Posts: 5
@Chuck S: Need to check for verification. Can you help me ?
proha is offline   Reply With Quote
Old November 14th, 2006, 01:18 PM   #7
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,030
Have you talked with customer service. Verification on here is easy just follow the announcement on how to become verified which is at the top of every forum on this site. You need to match the license email with the one on the forums profile and confirm the change via the email confirmation sent out. Once thats done your verified
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 14th, 2006, 05:48 PM   #8
proha
Registered User
 
Join Date: Nov 2006
Posts: 5
@Chuck S: email match the license.
Please, check your records - Please fix the ability to link both licenses and have them show in my membership area.

Thanks for your help in advance.
proha is offline   Reply With Quote
Old November 14th, 2006, 05:53 PM   #9
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,030
I have no ability to even know who you are so I can not fix anything sorry. Please email sales@photopost.com here this is the support forum.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Where is my order? PRETTYBOI Before You Buy 5 April 2nd, 2006 05:11 PM


All times are GMT -5. The time now is 08:59 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.