Ever since I changed our preferences so that our users could upload to multiple albums, I've had a couple of weird messages regarding limits.
* We allow 5 files uploaded per 24-hour period. But when a user uploads 3 layouts and assigns them to multiple categories, it says that she is reaching her limit.
* Ever since we made the change, now if somone puts a large amount of text in the description, the upload gets stuck processing the image and never gets to the second page (the page that allows you to choose additional albums).
Thats easy 3 uploads or additional categories is considered 3 uploads. The file is only physically on your server once but their are 3 photos inserted into the database so they are each treated as a photo
what do you mean by alot of text? Servers do have a physical limit on the amount of text you can carry by a uri process
So there isn't a way to change those settings so that 5 individual photos (even loaded into multiple albums) can still be considered just 5 photos?
We found a way around the text issue. If they saved their descriptions for the second load page (after you submit, when it processes the image and then takes you to a bulk upload page) they are entering their descriptions there and it seems to allow large amounts of text that way.
Ok, that makes sense! Thank you! One last question:
We have one girl who has not been able to upload since August 8 (the day that I made the change to allow them to upload to more than one album). Now, every time she tries to upload she gets a message that tells her she has exceeded her daily limit. It's been well over the 24 hours obviously and we had her clear out her cache and she still can't upload. What is the best way to fix this for her?
Your saying it is one specific user so you need to find out what is being returned by the query above. replace the part in bold with her userid and run it in phpmyadmin which is usually a database tool in your admin