Thats the problem.... The previous webmaster will not help me one bit..... The owner of the club has paid the fee and i have tried every email under the sun and cant seem to find it in the database. We have paid ans surely there is a way you guys can see we have purchased a license?
I was under this issue was solved from previous emails directly with sales from you. The previous webmaster is the rightful owner of the Photopost License from what we see when we investigate ownership and therefore only he has access to the downloadable code. You would need to work with him on the issue of obtaining a download or your site would need to purchase its own copy. We can not release information from a license to a non owner of the software for legal and security reasons.
You would need to send full names via the helpdesk and such for further investigation but yes he was the owner when we last dealt with this issue. If this was purchased from vbadvanced and not us there would be no way to know who paid for what. We got a list of owner names emails and such and thats it. If this is the case Garry is the owner and if he will not give you access then you would need to purchase your own license. I wish I had better news here for you. You can send any other info you can find to us via the helpdesk for a further look.
Everything I am showing says this gentleman Garry is the owner. In fact the license is pointed in our members area to his domain name as well and not your domain. This makes your site an illegally installed Photopost vbGallery.
I wish I had better news for you but I can not assist you with any issue you have unless you purchase a license to run the software on your domain. This would need to be handled in a timely manner. Please let me know if you all purchase a license so we can sort this matter out.