PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > General Forums > General Discussion

General Discussion General use discussion forum for PhotoPost products.

Reply
 
Thread Tools Rate Thread Display Modes
Old July 3rd, 2006, 02:15 PM   #1
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
Small Problem

I had the problem of the paths, which has no been sorted. However


I now get this problem when going to
http://www.street-stylers-southwest.co.uk/gallery

Parse error: parse error, unexpected '(' in /home/fhlinux185/s/street-stylers-southwest.co.uk/user/htdocs/gallery/gallery_global.php on line 54

So i open up gallery_global and goto line 54 and this is what it says:

$vba_options = (array_merge)(empty)($vba_options), array(),$vba_options, unserialize($vbulletin->adv_gallery_opt);

any idea what i need to change?

Oh and i still cannot get verified even though we do own the license can anyone look up the email we used to sign up? as the previous webmaster will not tell me what he used. Being a bit stuburn.

Thanks everyone
Matt_Clio is offline   Reply With Quote
Old July 3rd, 2006, 02:50 PM   #2
Sybaris
Senior Member
Verified Customer
 
Join Date: Mar 2006
Location: Yorkshire
Posts: 603
I think you will have to sort out the license verification before anyone will help with your issue to be honest
Sybaris is offline   Reply With Quote
Old July 3rd, 2006, 02:57 PM   #3
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
Thats the problem.... The previous webmaster will not help me one bit..... The owner of the club has paid the fee and i have tried every email under the sun and cant seem to find it in the database. We have paid ans surely there is a way you guys can see we have purchased a license?

Just need the gallery back
Matt_Clio is offline   Reply With Quote
Old July 3rd, 2006, 03:01 PM   #4
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,134
Matt,

I was under this issue was solved from previous emails directly with sales from you. The previous webmaster is the rightful owner of the Photopost License from what we see when we investigate ownership and therefore only he has access to the downloadable code. You would need to work with him on the issue of obtaining a download or your site would need to purchase its own copy. We can not release information from a license to a non owner of the software for legal and security reasons.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 3rd, 2006, 03:10 PM   #5
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
Hi Chuck mate,

well the webmaster used my firends account details to pay for them so aint he the rightful owner?

Its not the issue that i need the files i just need to get the code sorted
Matt_Clio is offline   Reply With Quote
Old July 3rd, 2006, 03:17 PM   #6
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,134
There is no website defined as running any software as this

street-stylers-southwest.co.uk

What is the previous webmasters name again? Last time I checked he was the rightful owner period.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 3rd, 2006, 03:20 PM   #7
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
His name was Garry

But he would be the owner bevcause he signed up the software. Although....... Lee is the club owner and paid for it?
Matt_Clio is offline   Reply With Quote
Old July 3rd, 2006, 03:43 PM   #8
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,134
Matt,

You would need to send full names via the helpdesk and such for further investigation but yes he was the owner when we last dealt with this issue. If this was purchased from vbadvanced and not us there would be no way to know who paid for what. We got a list of owner names emails and such and thats it. If this is the case Garry is the owner and if he will not give you access then you would need to purchase your own license. I wish I had better news here for you. You can send any other info you can find to us via the helpdesk for a further look.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 3rd, 2006, 03:49 PM   #9
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
Damn it looks like were going to have to buy it arny we.

We have full details on garrya dn the emaila address he used to sign up

which i believe is gaz@gonkowonko.com

The problem being he should have used admin@SSS.co.uk

He seems to have used the license and now doesnt want anything to do with SSS and were buggered.

Is there no way you can help with the problem we are currently having?
Matt_Clio is offline   Reply With Quote
Old July 3rd, 2006, 04:13 PM   #10
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,134
Matt,

Everything I am showing says this gentleman Garry is the owner. In fact the license is pointed in our members area to his domain name as well and not your domain. This makes your site an illegally installed Photopost vbGallery.

I wish I had better news for you but I can not assist you with any issue you have unless you purchase a license to run the software on your domain. This would need to be handled in a timely manner. Please let me know if you all purchase a license so we can sort this matter out.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 3rd, 2006, 05:08 PM   #11
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
right i guess then he owes the owner some money

we gunna have to buy it again then but will i loose the current images on the server?
Matt_Clio is offline   Reply With Quote
Old July 3rd, 2006, 05:17 PM   #12
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,134
well they will have to handle that dispute between themselves as I can not get involved with that.

If you all purchase your legal copy of the software upgrading your software will not loose any images.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 3rd, 2006, 05:19 PM   #13
Matt_Clio
Registered User
 
Join Date: Jun 2006
Posts: 18
Ok thanks for the info chuck. Looks like were gunna have to purchase it
Matt_Clio is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
A small problem russellw General Discussion 1 January 2nd, 2005 09:05 AM


All times are GMT -5. The time now is 10:59 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.