Respectfully, I disagree with this. Furthermore, I've been running your software for over a year now without issue. The apache process is running as www-data, the files and folders are owned by www-data. For all intensive purposes, as things are configured right now, the folders could be 700 and it should still work, unless you've got the software configured to check permissions, and dump generic error messages despite it being able to read the file. (Holy run on sentance)
In any event, the error message tells me that Photopost is trying to open the file from the wrong directory. /data//medium (which works out to just /data/medium) instead of /data/500/medium.
I have given you admin privilages. As for the lack of a catagory, as stated in your original post, I don't know anything about that. I try my best to not touch this software unless I really have to.
We need to test uploads of more than one file at a time using the multiple file prompts, Chuck; if you look at the error its missing the data directory category number - no matter what the permissions are it won't work if the directory path isn't getting picked up properly.
I have tested this with the 5.2 release and all my files upload properly.
As for permissions, all that matters is that the server can write to the directory (technically); and you are right, the error message points to an incorrect path which is missing the cateogry number.
Please do not PM me for support or sales questions. Thank you for your understanding.
What type of user is this that can not upload? What usergroup does he belong to in Vbulletin?
I was able to upload multiple files with no issue.
From looking at the permissions it seems only Administrators,Mods, Super Mods and two custom groups are the only ones who can upload to it.
So is the user in one of those groups?
So essentially registered users can not upload to your gallery so if this is correct you can turn off uploads for this usergroup
I think somehow you have registered users able to upload but you dont give them permission to upload the the only cat you have there might be some issue with that so if you can post a trash test user account here which is a regular user let me do some testing