2.42 Renewal Issue
Since upgrading from 2.02 to 2.42, we've had a lot of user mentions about hick-ups with the renewal system.
A common one is that users click on the renewal link in the email only to be brought to the classifieds login screen. After logging in, there is no obvious way from there to renew. (I can't remember how this was handled in 2.02.)
Has anything changed with the renewal system recently?
Perhaps a suggestion for another version is to add a RENEW option to the MY ADS product display, or change the templates to include the editing of the date range.
This is wehat we are telling our members...
Three days before your ad is set to expire, you will get an email warning you of the expiration and a link to renew the ad. BEFORE you click on the link in the email, open your browser and login to your classifieds account.
If you missed renewing your ad, you can always RELIST it. Login to classifieds and click MY ADS. Next, click the ad you want to relist. Then click RELIST it. The ad will be relisted for the original period of time the original ad was.
Is this correct?