My average rating always shows "None Indicated" despite ratings and comments being placed.
Recommended By Average Price Average Rating
100% of reviewers $250.00 None indicated
Also on showcat.php it always shows "No Reviews" despite reviews being placed.
Usergroups are set, they can post ratings and comments, nothing in the moderation or review que.
Comments display ok on the product page itself.
Front page correctly shows the last reviews, highest rated does not show however.
Hi Tom1234, my reviews are also full text reviews, I test quite thoroughly before posting here and spend considerable time trying to make sure it's not an error on my end. To date most things have turned out to need fixing. eg, I had a couple hours into this first question before posting it here others could use their resolution.
Are the number of reviews showing up in your showcat.php pages?
Wish I had a solution. Something isn't right with mine.
Last edited by rastacat; March 21st, 2005 at 10:24 PM.
I think you are right. The existing number of reviews I had in those categories are showing up in showcat display, but I added a new review in RP 2.9 and it did not seem to increment the total reviews counter which gets displayed in showcat.php. This appears to be a bug.
Actually, showproduct.php is displaying the proper number of reviews. showcat.php is not if any reviews have been added with RP 2.9. That's odd. I'd expect them to be reading the same value from the DB or counting all the review rows in the same way.
Last edited by Tom1234; March 21st, 2005 at 10:50 PM.
Glad I saw this. I will try fix for average when it's not 1am.
I just noticed my rating is not displayed in the post either, is this related? I just have "Review Date: March 20, 2005 Recommend? yes | Price paid: Not Indicated"
So I don't think it's ME. Maybe a misunderstanding of how the settings are supposed to work. For some reason reviews always go into moderation. I don't know how to turn that off. But I have approved them and did a recount in Admin, and as you can see if you follow the link 3 posts above, I have reviews contributing to an average, it just isn't showing as a numeric total in showcat, although the product level and main index level seem okay.