Actually, that is our policy. We only support the product as it is released; if someone is looking for support from our staff, we insist on using the unaltered product.
That said, many of us like to mod our scripts; so thats why we have photopostdev.com to give people some help in tweeaking their code. However, PhotoPostDev is NOT monitored by PhotoPost support and the content are the responsibility of those who participate.
Please do not PM me for support or sales questions. Thank you for your understanding.