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Old August 25th, 2004, 07:59 PM   #1
Verified Customer
Join Date: Sep 2002
Posts: 201
Angry Multiple licenses

It's frustrating to have to figure out which one of your licenses is for which program if you own more than one and are trying to download an update to a specific program.

Is there a way where there can be ONE login/password for no matter how many licenses to programs you own?

Right now I have three, and none of them are labled as to what software they go to. I just get an email that has the license numbers and passwords.


Additionally, can you make it easier to get into the members area? Right now, you have to click on Support > Members area from the main page to get there, and you can't get there from the forums or many other parts of the site (some pages have the "Support" link, others don't)

Last edited by BryanG; August 25th, 2004 at 08:01 PM.
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Old August 25th, 2004, 09:05 PM   #2
Michael P
PhotoPost Developer
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Join Date: Jan 2002
Posts: 11,833
Unfortunately, if it was that easy we would have done it a long time ago. I'll talk to Scott, but I'm not sure if there any any alternatives.
Please do not PM me for support or sales questions. Thank you for your understanding.
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Old August 31st, 2004, 01:38 AM   #3
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Join Date: Sep 2002
Posts: 201
Perhaps have a feature when the login information is emailed to the user that it says which license goes with that software? That would make it a little bit easier...
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