PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > General Forums > General Discussion

General Discussion General use discussion forum for PhotoPost products.

Reply
 
Thread Tools Rate Thread Display Modes
Old December 24th, 2013, 02:10 AM   #1
Arachnopets
Member
Verified Customer
 
Join Date: Oct 2003
Posts: 81
Verified Customer

I'm trying to view an old thread where I received some troubleshooting help, but all the code is currently showing that I need to be a verified customer. Do I seriously need to renew to see my own thread?

Regards,
Arachnopets is offline   Reply With Quote
Old December 24th, 2013, 08:20 AM   #2
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,523
One owned license grants you the right to run one software installation on one domain for an unlimited time, and purchasing an owned license gives you access to our members download area and support for one year.

If your access to support is expired that is exactly what that means. You have not had access to support for over a year and a half on one license and 9 years on the other.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old December 24th, 2013, 01:15 PM   #3
Arachnopets
Member
Verified Customer
 
Join Date: Oct 2003
Posts: 81
I just renewed member area access. Approximately how long before I am a "verified customer" again?
Arachnopets is offline   Reply With Quote
Old December 24th, 2013, 01:40 PM   #4
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 75,523
Usually a couple hours most days. i can not say for sure since I do not work in customer service and it is Christmas Eve.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
not a verified customer ? barbados General Discussion 10 August 19th, 2012 10:55 AM
Verified Customer mycomania Before You Buy 3 November 25th, 2009 03:23 PM
how can i be verified customer? al-taif.net Before You Buy 1 October 22nd, 2007 11:26 AM
Verified customer MollyCPeckham Before You Buy 21 September 27th, 2007 04:37 PM
Verified Customer Pascal Bouffard General Discussion 5 January 6th, 2007 09:55 PM


All times are GMT -5. The time now is 11:47 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.