Easyer way of use

MotMann · June 2nd, 2007, 07:10 AM

My User found your Software not easy of use. They must search to long, to find the way, where they can post the first review.

It's better, that there is a button on the buttom, with "Post Review".

You can do that?

TheSonic · June 2nd, 2007, 09:40 AM

I know the problem

Perhaps the devs can add something like a button to make it easier for users.

But - on the other hand - it's not a problem to modify the templates and add a button.

In my case, I just replaced the "Add reply"-Button with a bigger "Bewertung jetzt abgeben"-Button

MotMann · June 2nd, 2007, 03:37 PM

There ist no Button, just a Textlink

But erst recht kein Deutsch Button

Chuck S · June 2nd, 2007, 07:42 PM

I guess its a matter of opinion adding buttons is not a good idea to use in our software because it is not designed to match just our styles. It integrates with many forums and their stylesheets so links are the way to go.

Just my 2 cents here.

Hard coding buttons or images we make to represent links would be trouble because of peoples styles

TheSonic · June 5th, 2007, 10:42 AM

MotMann, just read again. I did not replace the texlink, i replaced the "Reply"-Button. This Button appears after the first review was written.

I created the "german button" myself.

@Chuck: Hm, i integrated vBulletin-Styles and had no problems with the above solution...

Chuck S · June 5th, 2007, 11:26 AM

exactly changing images which already have images is not a big deal as your creating an image your happy with

criscokid · June 5th, 2007, 03:57 PM

Quote:

Originally Posted by MotMann

My User found your Software not easy of use. They must search to long, to find the way, where they can post the first review.

The problem is that the 'post a review' link in the product description section is not obvious unless you're familiar with Reviewpost.

Chuck S · June 5th, 2007, 05:14 PM

How is it not obvious? It is staring a user right out there plus there is the ability to allow quick reviews which sit right below a product so there is two spots on the page where people can review a product. I dont think I would every say its not obvious how to post a review

criscokid · June 6th, 2007, 03:47 PM

Quote:

Originally Posted by Chuck S

How is it not obvious? It is staring a user right out there

That's because you're familiar with your own product. It's not obvious to those people who are new to or not familiar with Reviewpost.

I used to have very few product reviews until I start hard coding a bright 'post a review' link at the end of the product description in every existing and new product. The number of review immediately shot up! The way I coded the links I was able to track if users were clicking on Reviewpost's dynamic link or my hard coded link... and each time I've gone back to look at the log the users have clicked on my hand coded link.

Instead of shooting people down please take this as constructive comment on how to further improve Reviewpost. If a lot of people are saying that the 'post a review' (or anything else) link isn't obvious then that's something that needs to be addressed. At the end of the day it'll make for a better product, a product that even more people will be happy with, happy to recommend which in turn means increased sales for you guys.

Chuck S · June 6th, 2007, 10:35 PM

I asked a very valid question since there is obviously two ways to post a review on a product when viewing it one of which is at least 600 pixels by 200 pixels as well as the normal link. The problem with adding graphics with a product like this is the sheer number of products one supports and the variety of styles with each of those forums so graphics do not match most times

TheSonic · June 10th, 2007, 06:06 PM

I don't understand that... I integrated Photopost and Reviewpost successfully with vBulletin, but RP is still using the images from the RP-Dir (in my case, it's the "Post Reply"-Button that i replaced as told above)... Headers, Footers, Styles... All the rest are looking fine.

Why should it not be possible to add a Graphic for the "Post a review"-Option. That really woul help !

@crsicokid: Do you have instructions how you "hacked" RP that way? Sounds interesting...

Chuck S · June 10th, 2007, 06:28 PM

What I said Sonic is our application uses text links. For us to make those links graphics we would need to come up with graphics as in make them but as you know graphics change with each style which means you need a new graphic for each style used over the program.

Sure I can make graphics that may look alright in Photopost styles and match those but we do have 16 different integrations many of which pull colors from the forums and those buttons would not match. For us to do something in our program it needs to globally work with everyone. I dont think making graphics that would look horrid with your forum style would suit anyone.

Do you understand now?

Anyone at any time can feel free to hack their code just as criskokid did and replace text links which graphics they make that is each persons own call.

TheSonic · June 10th, 2007, 07:24 PM

Quote:

Originally Posted by Chuck S

Do you understand now?

Hm, thanks for your answer !

But: As i told above, my RP-Installation is using the images from the RP-Images-Dir.... That's why it was not a problem replaceing the "Post Reply"-Image with another. Perhaps it's possible to replace the Textlink with an Image in the RP-Image-Folder without destroying the ForumStyles.

Don't get me wrong, i really love RP and PP... Even if the Image-Idea isn't suitable for you, perhaps you could place a bigger Text-Link to motivate Users to Review... Perhaps above the Product ?!

Thanks!

Chuck S · June 10th, 2007, 08:08 PM

ah okay but the post a review links are not images so I dont know where part of your post is coming from but yes one can always change the class on that link to make it larger

MotMann · June 21st, 2007, 12:10 PM

Chuck. I don't know, what you don't understand.

Everyone told me, that i am right, that your Software isn't easy of use.

What is it for a problem, that at last of the posting you place an answer/post Button? The Textlink is to smal. No one see that.
And if some review postet.. the user don't found the "reply post" button.

Please change it so, as whe seen that in vB.

On the bottom and top of the side a button

Thanks....

And whats happened with language files? For the Price of the Software it's normaly... that more languages files your user can get.

Chuck S · June 21st, 2007, 12:15 PM

I guess there is an english barrier here because not one single person has understood the response I have made time and time again on this subject.

vbulletin uses image style buttons in every style they use that are different to match that each specific style.

Since our product integrates with many many forums and stylesheet colors etc it is impossible to do something the same as vb who only code their product to match their own stylesheets. We do not code our application only for vbulletin here. We support 16 different integrations at last look.

This is not a hard concept to embrace here I find it hard that not one single person here understands this. I do not think it is a smart decision to replace that single link with some image button that is not going to match anyone's stylesheet. We would have way more complaints doing that than 3 users complaining they do not like the text link.

MotMann · June 21st, 2007, 12:23 PM

3 users? Sorry.. i have more users in my board. And no one understand, that there are no buttons on the top and buttom.

All Users must search for the Link/button to long, if they wanna post a review.

So, what is the problem, that you include that? Some Users missing that in there own page.

i know 6 admins, they told me the same problem.

please build it in

criscokid · June 21st, 2007, 03:31 PM

Quote:

Originally Posted by Chuck S

Anyone at any time can feel free to hack their code just as criskokid did and replace text links which graphics they make that is each persons own call.

What I did doesn't require any hacking, I just thought of a call to action phrase encouraging people to post a review and turned it into a 'post a review link' as the last sentance and paragraph of the product description.

The link for each product would be different in terms of the product ID which is fine for me as only admins add new products.

Quote:

Originally Posted by Chuck S

I guess there is an english barrier here because not one single person has understood the response I have made time and time again on this subject.

The problem is that some people are not being specific / using the right words when trying to put across their thoughts.

I agree with what Chuck is saying about using / not using images... but the product would benefit from more obvious text links. The link could be made more obvious in a number of ways like size, boldness the number of times they appear and where they appear.

Quote:

Originally Posted by MotMann

they told me the same problem.
please build it in

Do something like I've done... it's easy to impliment... and it works in getting more people to post a review.

Chuck S · June 21st, 2007, 03:34 PM

Yes 3 customers the ones who posted here.

I have said what the problem is 3 times and it seems no one understands me here so this is the last time I am gonna say this.

We do not include buttons but use text links for very specific reasons. The reason being the product integrates with many forums and styles. You can only do images when your can create those images to match all the styles you use. Does this make sense now? There is no feasible way for us to do something like you want without causing a way bigger issue than using text links.

CriscoKid yes making text links bigger or situated different is very very possible thats no big deal.

Trying to get across the we cant use images thing because of all the integrations here is killing me

TheSonic · July 14th, 2007, 09:59 AM

It seems that i counted to "one of three"...

I'm running many apps with integration and i can off course accepted the decission NOT doing own images... (as i wrote above, i modified it MYSELF for my installation and i am happy with it).

But it really would be great if there are more and bigger Informations where users could click to review - even if it's "only" a bigger textlink or more textlinks (e.g. after every review)

I know: I can do that myself... But hacking a product often means rehacking after updates

BTW: I am not complaining anything - i (for my case) only make suggestions

I am using ReviewPost since it was released.. I would not do so, if i wouldn't like it