Can"t Create Category

newbornhero · March 23rd, 2012, 08:20 AM

Hi,
I see something is going wrong with my installation .
I didn"t see any option to add new category.
Please check attachment

Also as admin,i can"t upload new product.
It read = "You do not have permission for this action!"
How to fix that ?
Thank"s for any advice.

Chuck S · March 23rd, 2012, 09:32 AM

I would actually have to see your installation. You have either not installed or upgraded correctly it would appear but I can not say more just based off an attachment.

newbornhero · March 23rd, 2012, 10:17 AM

Ok,actually i see many sql error when try to install photopost .
I send you a PM about my installation folder so you can check the error.

newbornhero · March 23rd, 2012, 10:25 AM

Hm,it look like you are close your PM.
Ok,this is my mysql error

Code:

Content visible to verified customers only.

newbornhero · March 23rd, 2012, 10:29 AM

Error again when imported language

Code:

Content visible to verified customers only.

Chuck S · March 23rd, 2012, 12:35 PM

That is interesting that is an auto increment field your mysql should use the next number.

Maybe try altering the phrases.php and replacing the '' with NULL

If you want you can send us server info etc through the contact us link in our site header and I can take a look.

newbornhero · March 23rd, 2012, 02:43 PM

Hi Chuck,
I have sent my server and folder information using "contact us" menu.
Please check it and make sure photopost working properly.
Don"t forget to integrate photopost with my vbulletin 4.

Thank you.

Best Regards,

Andre

Chuck S · March 23rd, 2012, 02:55 PM

You would do any install I would just be looking at the phrase issue. I would assume you have already properly installed the application.

newbornhero · March 24th, 2012, 10:07 AM

Ok,
I tried reinstall it and this is the problem.
a) Step 3 error

Code:

Content visible to verified customers only.

b) Error when imported language phrase

Code:

Content visible to verified customers only.

Please fix it.
About my server data.i sent it yesterday using "contact us" menu

Chuck S · March 24th, 2012, 10:10 AM

This is something you would fix on the server and then install

http://www.photopost.com/forum/1149965-post1.html

I beleive I asked about this via your email to the helpdesk and we never got a response on it.

newbornhero · March 24th, 2012, 10:25 AM

Ok Chuck,
This is mysql.ini file ,could you check it please so i can paste it to my server.

Code:

Content visible to verified customers only.

Thank"s

Chuck S · March 24th, 2012, 10:39 AM

You need to change the sql-mode line

Code:

Content visible to verified customers only.

then after you upload the changed file restart your server and then try installing.

newbornhero · March 24th, 2012, 10:52 AM

I"m really confuse about this because i"m not programmer

Where can i find = sql-mode="MYSQL40"

Chuck S · March 24th, 2012, 10:58 AM

You are looking for the sql-mode line in your file

Yours is

Code:

Content visible to verified customers only.

You want it to read

Code:

Content visible to verified customers only.

You sent server info for me to look but as I email stated it did not work to let me in and that is when I suggested you check your mysql setup as this is a common issue on windows. Windows locks all the doors

newbornhero · March 24th, 2012, 11:14 AM

Hi Chuck,
Can you please check my server ? Please try it using my information that i sent yesterday.
After you edit it,please don"t restart.I"ll restart it myself

Chuck S · March 24th, 2012, 02:50 PM

You might want to ask your web host to set that for you if you do not follow what I am trying to say here.

I stated before any credentials you sent do not work to get connected and they still do not.

If you do exactly as I posted in my last post and restart your server you should be able to install fine.

You search the file you showed me for the line I noted and replace it with what I note and save and restart your server.

newbornhero · March 24th, 2012, 02:59 PM

Hi Chuck,
Please try again.
I"m not using any host service.This is my private server.
I"m using my server just now and out now.
Maybe it"s the cause you can"t enter my server.

Chuck S · March 24th, 2012, 04:09 PM

check it out

newbornhero · March 24th, 2012, 04:36 PM

I see it working now.Thank you so much
One more question,do i need restart server or not ?

Chuck S · March 24th, 2012, 05:31 PM

Not you do not