 | |  | | | ReviewPost Installation & Upgrades If you're having problems getting ReviewPost Pro to work or receiving errors while running RP, seek help here. |
January 9th, 2012, 10:29 AM
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#21 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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yeah you can post there and it does not matter who posted what mod it is not supported by the PhotoPost company. All mods I post specifically say no support given. I try and help out if I can but the company does not provide direct product support on code that is not released by the company.
I can tell you if you do post there you would need to include explicit questions and urls to explain the issue you have.
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January 17th, 2012, 08:48 AM
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#22 (permalink)
| | Member Verified Customer
Join Date: Oct 2011
Posts: 87
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Hi- Another issue related to my server move. I'm guessing it is a simple path, file or settings issue but it's not obvious to me. The WYSIWYG editors are no longer working since the move. Any ideas? Most of my settings appear to be how they were before, but it's quite possible something might have reverted to default or overwritten in resolving the previous issue. Attached is a screenshot.
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January 17th, 2012, 11:48 AM
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#23 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Maybe make sure you download the latest code and upload all the files except config files.
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January 17th, 2012, 02:35 PM
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#24 (permalink)
| | Member Verified Customer
Join Date: Oct 2011
Posts: 87
| Quote:
Originally Posted by Chuck S Maybe make sure you download the latest code and upload all the files except config files. | I reinstalled everything from downloaded files more than once trying to troubleshoot the previous issues related to the server move. Are there specific files I should check for in regard to the editor? Anything obvious that would cause this one specific issue?
I'm happy to do it again, but going through the install script process seems to have the potential for more problems than it solves in my experience, even if the host does it, so anything to avoid that would be preferable.
So far, everything else seems to be working OK, though we are just now getting back to creating new content again after the move and other issues. I'd like to minimize the chance that something else gets messed up in fixing this issue if at all possible.
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January 17th, 2012, 02:46 PM
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#25 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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I really can not say without seeing the issue first hand. I can tell you the tinymce editor we include does work on my site but it is second hand code we only include it and provide a switch to turn it on or off etc. We can not guarantee it would work for everything. http://www.reeftalk.com/reviews/ |
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January 17th, 2012, 02:54 PM
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#26 (permalink)
| | Member Verified Customer
Join Date: Oct 2011
Posts: 87
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Right, I know the WYSIWYG editors are apparently not supported from past issues I've posted here regarding the lack of formatting features and such. The thing is that they were working fine before the server move. Given all the other issues I've had with paths and setup scripts, I'm wondering if there might be something to look for to avoid having to repeat a fresh install. Maybe another chmod issue like before?
I'm happy to provide logins if needed. This is currently preventing any content creation, so it's a pretty major issue for me. I'm testing the basic editor again as it seems like it might be unaffected, but the lack of any formatting with it makes it nearly worthless unless I enable html that could be a security problem. That brings me back to my previous issues...
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January 17th, 2012, 03:07 PM
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#27 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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all I am saying here is I really can not comment without seeing the issue. I checked my personal site and things work fine.
Therefore yes I need an admin login
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January 17th, 2012, 03:54 PM
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#28 (permalink)
| | Member Verified Customer
Join Date: Oct 2011
Posts: 87
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Thanks-
I'll send it via private message. The other thing I just noticed is that the drop down menus for editing review uploads seem to have invisible text now via the plugin.
If there was a way to get bullet point list formatting working with the basic editor, then that would at least be a work around that wouldn't need the advanced editors at all. Neither bbcode or html (undesirable) seem to work correctly with the basic editor. We had a work around for lists with the WYSIWYG editors. It was kind of a pain, but it did work.
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January 17th, 2012, 03:54 PM
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#29 (permalink)
| | Member Verified Customer
Join Date: Oct 2011
Posts: 87
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You are not allowing private messages, how shall I send the login info?
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January 17th, 2012, 04:45 PM
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#30 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Through the contact us link in our site header above would be the way to email our company.
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