ReviewPost Upgrade Purchase Made

[ArnyVee]

Hello Chuck,

I've purchased an upgrade to my ReviewPost.

I included the admin info and the ftp info into the comments/instructions of the purchase.

[Chuck S]

Okay thanks well once customer service processes your order I am sure they will pass it along to me to perform the work.

[ArnyVee]

The order was processed and I've sent the admin/FTP information

Did you need me to email it to you?

I would really like to get this done tonight if possible.

[Chuck S]

The order is not processed till they send me the actual upgrade/install documentation.

You submitting an order just means an order is submitted. Someone has to physically process the order charge the card and then send the upgrade documentation to you and you send it back then once you send it back they send it to me. Remember the documentation they send is a liability doc which you sign gives us permission to access your server.

I can tell you this is the normal procedure and nothing is sent to me until this is completed. Once they send you the upgrade documentation make sure to get that back to them ASAP.

[ArnyVee]

I sent it to them right away!

Edited: Yikes! I forgot to attach the agreement documentation! Resending now!

[Chuck S]

Yep that will delay things for sure and explains why I have not recieved anything from customer service.

[ArnyVee]

Well, hopefully you'll get it tonight and we can knock it out!

[Chuck S]

well we shall see