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[Mondi]

I installed ReviewPost fresh yesterday and I am running into a series of issues for which I need help.

Find my installation here: Main Index - Reviews

To test the installation I tried to upload two products, both books, under - logically - the category 'books.' Both uploads seemed to be accepted by the app and the server - but when I now try to view either entry I receive a 404 response.

Also, both uploads contained an image of the book covers, which don't show either. Instead, the apparently default image appears 'no thumbnail available.'

In need of some wise words soon...

Cheers.

[Chuck S]

In Admin => Global Options turn off spider urls.

[Mondi]

Whow - Chuck: you're quite mate!

Thanks for that - seems to be all happy now.

Except: it still seems to struggle with the thumbnails - which were uploaded but aren't shown.

Any guidance on this? [knowing I am providing you with very, very little info on this...

[Chuck S]

http://gblcg.com/reviews/data/4/QuirkologyBookCover.jpg

None of your photos exist so what errors do you get?

[Mondi]

No errors CHuck - they simply do not appear.

Perhaps that's caused by an unhealthy dose of ignorance on my behalf - I installed this product yesterday and am learning. Appreciate your coaching so far.

Let me give it another go.

[Mondi]

Right. I am positive I am doing something wrong here.

Went to my main Review page here.

Hit the 'Upload Products' link on the navbar to get me to here.

Completed the field [books] and navigated to here - which seems all ok.

Filled out the required fields, uploaded an image from my desktop and did the following:

Skip upload and process the files in your upload directory
Files should already be in: /home/gblcg.com/public_html/reviews/uploads/2

= unmarked [left open]

Click here to bypass approval process and upload all files in directory
Files should already be in: /home/gblcg.com/public_html/reviews/uploads/2

= unmarked [left open]

Hit submit.

Response:

Warning: move_uploaded_file(http://gblcg.com/reviews/data/images...yBookCover.jpg) [function.move-uploaded-file]: failed to open stream: HTTP wrapper does not support writeable connections. in [path]/reviews/image-inc.php on line 72

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpgtCrgH' to 'http://gblcg.com/reviews/data/images/4/QuirkologyBookCover.jpg' in [path]/reviews/image-inc.php on line 72

Your wisdom on this please, Chuck?

[Chuck S]

In your global options in admin make sure your server path to data and uploads directories are server paths not urls.

[Mondi]

Chuck,

Apologies for all the headaches I am causing but I"ve spent considerable hours today to make my RP installation work, and it still ain't happy.

Following your advice I checked the Global Settings in acp to set it as shown in gblcg_01 attached.

I also checked the server directory in which the installation is called 'reviews,' as shown in gblcg_02 attached.

When I try to upload a new product [same way as mentioned in post sent 1:07 today] I still receive the following message:

Warning: move_uploaded_file([path]/reviews/images/2/QuirkologyBookCover.jpg) [function.move-uploaded-file]: failed to open stream: No such file or directory in [path]/reviews/image-inc.php on line 72

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpr1d3pu' to '[path]/reviews/images/2/QuirkologyBookCover.jpg' in [path]/reviews/image-inc.php on line 72

From the first message I understand a file '2' should exist within the 'images' folder - but that isn't the case. Does that sound ok to you?

The second message probably indicates an incorrect setting, but I simply cannot figure out which setting needs changing.

Again - apologies for the hassles. I've tried to get my head around all this myself this afternoon, not having to bug you but it seems I am at the end of my intellectual capabilities here....

When you've got a minute, would you mind helping out? Happy to PM you login details if needed or considered handy.

Appreciated.

[Chuck S]

I am not permitted to access your server and install the application if you wish us to perform the install you may purchase an install service. I can help diagnose what might be wrong to some degree and suggest how you can fix it.

Here are likely areas you want to check.

http://www.photopost.com/installphp.html

1. Your using the proper server paths etc now it looks like you might be but before it definately was an issue of you using a url based on your error.

2. Make sure the directory data and its children are all 777 permissions.

3. check under phpinfo that safe mode is off anf file uploads is on.

If all of this is done you should be able to upload or you should get some kind of error so that we can assist further

[Mondi]

Sorry Chuck,

Ain't working and, as far as I have been able to determine, have followed all your advice.

Thinking of complete uninstall - this isn't good for me at all. THe following error reappears:

Warning: move_uploaded_file([path]/reviews/images/2/post_thanks.gif) [function.move-uploaded-file]: failed to open stream: No such file or directory in [path]/reviews/image-inc.php on line 72

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpnloFfh' to '[path]/reviews/images/2/post_thanks.gif' in [path]/reviews/image-inc.php on line 72

With under them [as they appear in the header-area of my site]

Unable to move file [/tmp/phpnloFfh] [/home/gblcg.com/public_html/reviews/images/2/post_thanks.gif]

No idea how to solve this.

[Chuck S]

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpnloFfh' to '[path]/reviews/images/2/post_thanks.gif' in [path]/reviews/image-inc.php on line 72

Your path to your data directory is incorrect.

The url to the data directory is suppose to be

http://gblcg.com/reviews/data

The server path to data directory should be

/home/gblcg.com/public_html/reviews/data/

The url to uploads directory should be

http://gblcg.com/reviews/uploads

The server path to uploads directory should be

/home/gblcg.com/public_html/reviews/uploads

Then of course as previously stated all permissions on those directories need to be 777 at every level

We do offer installation service should you not be able to complete the install.

[Mondi]

Chuck - All Happy & Running!

Thanks for assistance and your patience. Very happy with the installation and the product now - outstanding work!

Will provide Happy Text somewhere on this forum to sing your praises.

Cheers!

[Chuck S]

Have a good week let us know if you need anything else.