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ReviewPost Installation & Upgrades If you're having problems getting ReviewPost Pro to work or receiving errors while running RP, seek help here.

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Old May 23rd, 2008, 02:43 PM   #1 (permalink)
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Upgrade

Hi,

I just upgraded from 3.32 to 4.0. It asked me to to first "Upgrade from ReviewPost 3.32 -> 3.4". It didn't say anything about going up to 4.0.
I ran this anyhow, and I guess it worked?

My site still says 3.32.

In the UPGRADE.txt file it says Check for new config-inc.php variables, some recent additions are: $cookie_domain has been added for website cookies. I scanned the entire folder but can not find any mention of $cookie_domain except in the upgrade file.

I suspect that the upgrade did not work.

Please advise.

Cliff
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Old May 23rd, 2008, 03:50 PM   #2 (permalink)
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what do you mean your site says 3.32

Does your panel say 4.0
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Old May 23rd, 2008, 03:55 PM   #3 (permalink)
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In the admin section it says: Current Version 3.32.
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Old May 23rd, 2008, 03:57 PM   #4 (permalink)
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No thats the news script they need to update your version is listed in the statistics lower down
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Old May 23rd, 2008, 06:25 PM   #5 (permalink)
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Thanks Chuck.
I know that's the news section. It says the same below the news though.

bbt.gif
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Old May 23rd, 2008, 07:23 PM   #6 (permalink)
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Ditto
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Old May 23rd, 2008, 11:12 PM   #7 (permalink)
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The upgrade script is missing the part to go to 4.0.

Code:
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Old May 24th, 2008, 05:50 PM   #8 (permalink)
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It was missing for me too, I selected the 3.32 - 3.4 upgrade link as it was the newest I could select (I was already on 3.33) and it hosed my reviewpost, see separate topic started on the subject, just wanted to point out that I saw the same thing. Very disappointed with this "upgrade"...
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Old May 24th, 2008, 06:13 PM   #9 (permalink)
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yea, somethig is kind of weird because my scripts are giving me error messages too. i have to edit all my inc_reviews.php and inc_photos and now add in this information..

//$link = mysql_connect ("localhost", "$dbuserid", "$dbuserpassword") or die('I cannot connect to the database.');
//mysql_select_db ("pp_database")or die("Could not select photopost database");
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Old May 25th, 2008, 09:35 AM   #10 (permalink)
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Chuck??
What do we do now? Will you be releasing an update to the upgrade soon?
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Old May 25th, 2008, 11:14 AM   #11 (permalink)
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chuck is probably on a much needed vacation.....long weekend
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Old May 26th, 2008, 02:02 PM   #12 (permalink)
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Yes according to his profile he hasn't been around since about 5:14pm on Friday. I concur, perhaps the rest will give him new insight into what is wrong with this upgrade. For example if you add someone to your buddy list, they don't show up when you go to your own profile and click on your buddy list, likewise subscriptions and some other items are also not showing up.

It would appear that the database update ran because things like messages were new tables added in the 3.32->3.4 upgrade, but something with regard to permissions is hosed because things can't be seen, and as I pointed out some features are not working.
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Old May 27th, 2008, 11:45 AM   #13 (permalink)
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Hope he comes back soon
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Old May 28th, 2008, 11:45 AM   #14 (permalink)
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BUMP i'd like to get this fixed like last FRIDay. literally I have been checking everyday for a solution. I'm getting ticked by this point
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Old May 28th, 2008, 01:20 PM   #15 (permalink)
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Well what ticks me off is that there is NO support without Chuck, what if Chuck got hit by a bus? We'd all be screwed. I called the main sales number and no one answers. I've emailed support@photopost.com and not received a response for days. I mean if there had been an announcement like "no support for the next week" I never would have attempted an upgrade during that time period, but to NOT give an announcement and NOT give support is seriously making me think about switching my articles section from ReviewPost to some other piece of software...
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Old May 28th, 2008, 11:46 PM   #16 (permalink)
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Well I fixed my problem evidently the code in the \forums\ sub directory is needed whether you use the forums or not in review post, I don't, so my ftp didn't upload it because I didn't think it was necessary. Upon uploading and overwriting the old files in that subdirectory my reviewpost now works. It still shows 3.4 as the version though.
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Old May 30th, 2008, 10:53 PM   #17 (permalink)
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Ugh, I tried to post a review and got this error: Invalid call to script.

Hopefully support will be back soon.
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Old May 31st, 2008, 09:06 AM   #18 (permalink)
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Quote:
Originally Posted by Amedeus View Post
Ugh, I tried to post a review and got this error: Invalid call to script.

Hopefully support will be back soon.

I'm just noticing this now as well. I'm checking into the code. At least its easy to go through.

I'll post something if I find the issue.
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Old May 31st, 2008, 09:09 AM   #19 (permalink)
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Quote:
Originally Posted by Amedeus View Post
Ugh, I tried to post a review and got this error: Invalid call to script.

Hopefully support will be back soon.

Ok, to fix this bug, go into your showproduct.tmpl (I'm using the vb3enhanced)


Find This

Code:
Content visible to verified customers only.
Change to

Code:
Content visible to verified customers only.

It now works..
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Old June 1st, 2008, 12:14 PM   #20 (permalink)
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Yeah, i posted this fix days ago.

I think the devs will fix this in the next release....
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