 | |  | | | ReviewPost Installation & Upgrades If you're having problems getting ReviewPost Pro to work or receiving errors while running RP, seek help here. |
May 23rd, 2008, 02:43 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Feb 2006
Posts: 131
| Upgrade
Hi,
I just upgraded from 3.32 to 4.0. It asked me to to first "Upgrade from ReviewPost 3.32 -> 3.4". It didn't say anything about going up to 4.0.
I ran this anyhow, and I guess it worked?
My site still says 3.32.
In the UPGRADE.txt file it says Check for new config-inc.php variables, some recent additions are: $cookie_domain has been added for website cookies. I scanned the entire folder but can not find any mention of $cookie_domain except in the upgrade file.
I suspect that the upgrade did not work.
Please advise.
Cliff
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May 23rd, 2008, 03:50 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,674
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what do you mean your site says 3.32
Does your panel say 4.0
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May 23rd, 2008, 03:55 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Feb 2006
Posts: 131
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In the admin section it says: Current Version 3.32.
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May 23rd, 2008, 03:57 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,674
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No thats the news script they need to update your version is listed in the statistics lower down |
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May 23rd, 2008, 06:25 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Feb 2006
Posts: 131
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Thanks Chuck.
I know that's the news section. It says the same below the news though. bbt.gif |
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May 23rd, 2008, 07:23 PM
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#6 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2005 Location: Maryland
Posts: 10
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Ditto
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May 23rd, 2008, 11:12 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Feb 2002 Location: Northern California
Posts: 222
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The upgrade script is missing the part to go to 4.0. Code: Content visible to verified customers only.
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May 24th, 2008, 05:50 PM
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#8 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 426
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It was missing for me too, I selected the 3.32 - 3.4 upgrade link as it was the newest I could select (I was already on 3.33) and it hosed my reviewpost, see separate topic started on the subject, just wanted to point out that I saw the same thing. Very disappointed with this "upgrade"...
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May 24th, 2008, 06:13 PM
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#9 (permalink)
| | Member Verified Customer
Join Date: Feb 2002 Location: Northern California
Posts: 222
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yea, somethig is kind of weird because my scripts are giving me error messages too. i have to edit all my inc_reviews.php and inc_photos and now add in this information..
//$link = mysql_connect ("localhost", "$dbuserid", "$dbuserpassword") or die('I cannot connect to the database.');
//mysql_select_db ("pp_database")or die("Could not select photopost database");
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May 25th, 2008, 09:35 AM
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#10 (permalink)
| | Member Verified Customer
Join Date: Feb 2006
Posts: 131
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Chuck??
What do we do now? Will you be releasing an update to the upgrade soon?
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May 25th, 2008, 11:14 AM
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#11 (permalink)
| | Member Verified Customer
Join Date: Feb 2002 Location: Northern California
Posts: 222
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chuck is probably on a much needed vacation.....long weekend |
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May 26th, 2008, 02:02 PM
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#12 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 426
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Yes according to his profile he hasn't been around since about 5:14pm on Friday.  I concur, perhaps the rest will give him new insight into what is wrong with this upgrade. For example if you add someone to your buddy list, they don't show up when you go to your own profile and click on your buddy list, likewise subscriptions and some other items are also not showing up.
It would appear that the database update ran because things like messages were new tables added in the 3.32->3.4 upgrade, but something with regard to permissions is hosed because things can't be seen, and as I pointed out some features are not working.
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May 27th, 2008, 11:45 AM
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#13 (permalink)
| | Member Verified Customer
Join Date: Feb 2002 Location: Northern California
Posts: 222
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Hope he comes back soon |
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May 28th, 2008, 11:45 AM
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#14 (permalink)
| | Member Verified Customer
Join Date: Feb 2002 Location: Northern California
Posts: 222
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BUMP i'd like to get this fixed like last FRIDay. literally I have been checking everyday for a solution. I'm getting ticked by this point |
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May 28th, 2008, 01:20 PM
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#15 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 426
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Well what ticks me off is that there is NO support without Chuck, what if Chuck got hit by a bus? We'd all be screwed. I called the main sales number and no one answers. I've emailed support@photopost.com and not received a response for days. I mean if there had been an announcement like "no support for the next week" I never would have attempted an upgrade during that time period, but to NOT give an announcement and NOT give support is seriously making me think about switching my articles section from ReviewPost to some other piece of software...
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May 28th, 2008, 11:46 PM
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#16 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 426
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Well I fixed my problem evidently the code in the \forums\ sub directory is needed whether you use the forums or not in review post, I don't, so my ftp didn't upload it because I didn't think it was necessary. Upon uploading and overwriting the old files in that subdirectory my reviewpost now works. It still shows 3.4 as the version though. |
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May 30th, 2008, 10:53 PM
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#17 (permalink)
| | Member Verified Customer
Join Date: Feb 2006
Posts: 131
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Ugh, I tried to post a review and got this error: Invalid call to script.
Hopefully support will be back soon.
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May 31st, 2008, 09:06 AM
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#18 (permalink)
| | Member Verified Customer
Join Date: Dec 2005
Posts: 118
| Quote:
Originally Posted by Amedeus Ugh, I tried to post a review and got this error: Invalid call to script.
Hopefully support will be back soon. |
I'm just noticing this now as well. I'm checking into the code. At least its easy to go through.
I'll post something if I find the issue.
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May 31st, 2008, 09:09 AM
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#19 (permalink)
| | Member Verified Customer
Join Date: Dec 2005
Posts: 118
| Quote:
Originally Posted by Amedeus Ugh, I tried to post a review and got this error: Invalid call to script.
Hopefully support will be back soon. |
Ok, to fix this bug, go into your showproduct.tmpl (I'm using the vb3enhanced)
Find This Code: Content visible to verified customers only.
Change to Code: Content visible to verified customers only.
It now works.. |
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June 1st, 2008, 12:14 PM
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#20 (permalink)
| | Member
Join Date: Jan 2003 Location: Stuttgart / Germany
Posts: 192
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Yeah, i posted this fix days ago.
I think the devs will fix this in the next release....
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