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ReviewPost Installation & Upgrades If you're having problems getting ReviewPost Pro to work or receiving errors while running RP, seek help here.

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Old January 4th, 2008, 03:13 PM   #1 (permalink)
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Question reviewpost stopped working

Had my reviewpost going for quite some time but all of a sudden, I am getting the following when trying to access it:

Warning: main() [function.main]: open_basedir restriction in effect. File(/home2/n484092/public_html/reviewpost/languages/english.php) is not within the allowed path(s): (/home/n484092:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Warning: main(/home2/n484092/public_html/reviewpost/languages/english.php) [function.main]: failed to open stream: Operation not permitted in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Warning: main() [function.main]: open_basedir restriction in effect. File(/home2/n484092/public_html/reviewpost/languages/english.php) is not within the allowed path(s): (/home/n484092:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Warning: main(/home2/n484092/public_html/reviewpost/languages/english.php) [function.main]: failed to open stream: Operation not permitted in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Fatal error: main() [function.require]: Failed opening required '/home2/n484092/public_html/reviewpost/languages/english.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/n484092/public_html/reviewpost/pp-inc.php on line 128


I didn't make any changes that I know of. Any idea on how to fix this?


Thanks,

Bob

My reviewpost:
http://www.348-409.com/reviewpost/index.php
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Old January 5th, 2008, 10:10 AM   #2 (permalink)
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Your host changed your server paths.

In your config file of reviewpost config-inc.php make sure the $RP_PATH line looks like this. You may also need to update your paths in global options in admin as well.

$RP_PATH = "/home/n484092/public_html/reviewpost";
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Old January 6th, 2008, 08:39 AM   #3 (permalink)
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Chuck,

I made the change in the config-inc.php file and now I get this: (looks the same as before)

Warning: main() [function.main]: open_basedir restriction in effect. File(/home2/n484092/public_html/reviewpost/languages/english.php) is not within the allowed path(s): (/home/n484092:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Warning: main(/home2/n484092/public_html/reviewpost/languages/english.php) [function.main]: failed to open stream: Operation not permitted in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Warning: main() [function.main]: open_basedir restriction in effect. File(/home2/n484092/public_html/reviewpost/languages/english.php) is not within the allowed path(s): (/home/n484092:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Warning: main(/home2/n484092/public_html/reviewpost/languages/english.php) [function.main]: failed to open stream: Operation not permitted in /home/n484092/public_html/reviewpost/pp-inc.php on line 128

Fatal error: main() [function.require]: Failed opening required '/home2/n484092/public_html/reviewpost/languages/english.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/n484092/public_html/reviewpost/pp-inc.php on line 128


Can't get to the admin area to make any changes there.


Thanks for the help,


Bob
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Old January 6th, 2008, 08:49 AM   #4 (permalink)
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That error is still the same error tells me the config-inc.php file has not been updated. You can also edit your config-int.php file if you have wrong paths in there as well.
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Old January 6th, 2008, 02:41 PM   #5 (permalink)
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Thanks Chuck. You were right, it didn't upload for some reason.

I changed both files and re-uploaded them and now I get this:

Could not connect to ReviewPost databaseAccess denied for user 'n484092_bobs409'@'localhost' to database 'n484092_reviewpost'

Any ideas for this?



Bob
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Old January 7th, 2008, 12:06 AM   #6 (permalink)
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Has your mysql info changed? I would suggest you check your config-inc.php file and make sure you have the proper information in that file.
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Old January 7th, 2008, 05:50 AM   #7 (permalink)
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Thumbs up

I think I'll contact my webhost on this mysql problem as I think they may have changed something in my account.


Thanks for the help!


Bob
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Old January 7th, 2008, 06:38 AM   #8 (permalink)
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Yeah they already changed your server paths as we see so it is possible.
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Old January 8th, 2008, 08:30 AM   #9 (permalink)
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Thumbs up Working now

Just got everything back to working order again. My web host admitted they made some changes and fixed it for me.


Thanks for the quick and accurate help Chuck.


Bob
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Old January 8th, 2008, 09:13 AM   #10 (permalink)
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Not a problem Bob glad to help and see your back up. Let us know if there is anything else we can assist with.
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