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ReviewPost Installation & Upgrades If you're having problems getting ReviewPost Pro to work or receiving errors while running RP, seek help here.

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Old October 5th, 2007, 05:38 PM   #1 (permalink)
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Installing Problems (Errors)

Can someone please help the new guy out?
I have a fresh install of Vbulletin 3 and now I am trying to install Review post and integrate them together. Im getting these errors at Step:2

Step 3: MySQL error reported: [INSERT INTO rp_categories VALUES (1,'Main','',2,'no',0,NULL,NULL,NULL,'no',NULL,NULL,NULL,NULL,'2',0,0,0,0,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,0,'',NULL,NULL,'','',NULL,0,0)]
Result: Out of range value adjusted for column 'sortorder' at row 1
Database: zeroblack

Step 3: MySQL error reported: [INSERT INTO rp_categories VALUES (2,'A Category','Products of a particular type',1,'yes',1,NULL,NULL,NULL,'no',NULL,NULL,NULL,NULL,'2',0,0,0,0,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,0,'',NULL,NULL,'','',NULL,0,0)]
Result: Out of range value adjusted for column 'sortorder' at row 1
Database: zeroblack

Step 3: MySQL error reported: [INSERT INTO rp_settings VALUES (212,'GMT Offset', 'gmtoffset', 'If you are running VB and want the server to display the time as an offset of GMT (for example, to the timezone where your server is located), enter the offset here.', '0', 25, 1)]
Result: Data too long for column 'description' at row 1
Database: zeroblack

Im kind of new at this but I inserted all that info into the database but when installation is done. And when I go the the home page for the reviewpost I cannot get to the admin area. It will let me login as admin but treats me as a regular registered user...

The install manual that this is a a very simple install. Well Over the last 2 months I've installed about 20 differnt scripts such as phpBB, coppermine, etc...trying to find one I like. So far this one has been the most difficult. I've tried intalling, uninstalling and installing over and over for about 15 hours today and still no luck. Can somebody please help me?

Thank you in advance for any help that anyone can give me...

Last edited by truthbio; October 6th, 2007 at 12:23 AM.
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Old October 6th, 2007, 10:32 AM   #2 (permalink)
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Please send us ftp sign in to your server and urls and especially mysql database viewer url sign in if you have it like phpmyadmin to support@photopost.com
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Old October 7th, 2007, 08:26 PM   #3 (permalink)
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Well it seems as though the support dept helped me a little. But I have already gotten this far before, its installed but something is still worng. There is no way to enter the admin area of the ReveiwPost... I can log in as admin but it just treats me as a regular registerd user... There is no link anywhere to enter the admin area for ReviewPost....

Can Anyone help? Thanks
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Old October 7th, 2007, 08:59 PM   #4 (permalink)
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Ok nevermind Problem fixed, Somehow it magically appeared, LOL.
Could you please tell me what the problem I had in the begining was so I know. Thanks Chuck S !!!!
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Old October 7th, 2007, 10:18 PM   #5 (permalink)
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Just like the other guy it is not reading the user database from Vbulletin. But it was before and I have not changed any settings or altered any files. I've checked the files and it it set to be integrated with vbulletin...Hum...why is this...

The only way I can get into the admin cp is to manualy go into my database and change ther usergroup settings to allow guest to have admin cp permmisions.

Chuck, I know you told the other guy to just reinstall it but if I do I will be back where I started and having all the errors again. Someone at the support dept fixed those problems for me and I have no idea how they did it.

Last edited by truthbio; October 7th, 2007 at 10:46 PM.
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Old October 8th, 2007, 09:27 AM   #6 (permalink)
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I ran through install and answered all the install questions CORRECTLY thats it.
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Old October 8th, 2007, 04:23 PM   #7 (permalink)
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Hum...if you installed it correctly then there must be something wrong with the script because it will not work. I mean for $99 bucks and the advertizing saying that it is a very simple install process it should work the way it says it should work. Like I've said before I've installed about 20 different image gallerys in the past few months trying to find what I like. Never had such a hard time. And those were all Free scripts.
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Old October 8th, 2007, 04:36 PM   #8 (permalink)
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Hello

No we never fully installed anything. We ran your install though a url and get things showing because your person you have installing it messes it up many times over times but that does not mean the person installing the script has installed it with the proper permissions and has signed into admin and set all applicable permissions etc.

As we posted you may purchase install service from our online store or your installer may follow the install instructions here.

http://www.reviewpost.com/installphp.html

We can not perform your installation for you unless you purchase an install. Otherwise should you wish your installer to continue to install then you may post your site url here and describe your exact issue and then we will post how your installer may correct the mistake.
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Old October 8th, 2007, 04:49 PM   #9 (permalink)
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Person? I'm the one installing it. I do have permissions. I own the webspace. I've followed those instructions verbatim probably about 50 or 60 times. It just simply will not read the vba's user database.
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Old October 8th, 2007, 05:40 PM   #10 (permalink)
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Well I beleive in the email you sent us you stated someone was installing it for you.

Please explain what you mean it does not read the user database? Sure it does as it shows your correct number of vb users under statistics which means it works fine. I can login as admin. You need to finish setting permissions.

As far as your initial post error I need url and sign in to your mysql database to assist.
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Last edited by Chuck S; October 8th, 2007 at 05:55 PM.
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