Not reading user database?

Daniel B · September 17th, 2007, 08:08 PM

Ok, I had everything installed. Admin panel was working, showing all users, etc...it seems like everything was in just fine.

I was adding categories (a lot of them went through). And then all of a sudden I was adding another one, and hit save...and it's like it's not reading the vbulletin user database anymore...

can't get into admin panel, not showing any users registered to reviewpost...it's almost like it's not combined with vb anymore...

and all I was doing was adding categories...ideas?

need more info? (if so what?)

Chuck S · September 17th, 2007, 09:14 PM

Please provide urls so we can see your site and you may post a test regular test user login here as well. Thanks.

Daniel B · September 18th, 2007, 09:44 AM

westernslopeanglers.com/forum/index.php

is the site...

not sure that a test login will help at all...since you won't have access to the reviewpost because it's like it's not reading the users...

but here you go...

test user - reviewpost
test password - reviewpost

if you need FTP, admin, etc...shoot me a PM and I can provide that

Chuck S · September 18th, 2007, 10:00 AM

Your only issue i see if you have not installed reviewpost to integrate with vbulletin. You have it installed as a standalone. You will need to reinstall the application properly to integrate with vbulletin.

Daniel B · September 18th, 2007, 11:42 AM

that's my issue...

it WAS installed. we were in the admin panel (using our VB logins)..added categories, etc...and then all of a sudden it just switched to like it is now...

Chuck S · September 18th, 2007, 03:09 PM

You can not switch an integration by adding a category that much I can tell you. You must physically go into forum settings in admin and type reviewpost in the integration box to get that behavior. However since there are no issues here I can only assume this was incorrectly installed. Anyrate that does not matter. You must upload the install file and correctly run through an install integrating with vb3. Make sure to drop all usergroups in the usergroups table of reviewpost just incase you did install as reviewpost you need to clear those groups. Once you reinstall correctly with vb3 you should be fine.

Daniel B · September 18th, 2007, 03:28 PM

i'll try it when I get home

so i just need to reupload the install file and run it again? simple as that?

(no file editing or anything?)

Chuck S · September 18th, 2007, 03:29 PM

yep simple as that just reinstall correctly.

Swanny · October 11th, 2007, 01:58 PM

The exact same thing happened to me. I'm using v 2.0, but it worked fine and people were uploading/commenting on products. Today I noticed I can't login, no one can. I checked the config-inc.php settings, they're correct.

ReviewPost v2.0, installed since January 06. Connecting to phpBB2 (latest version). Now no one can login. I can't even login to get to the admin panel. I guess I'm going to have to see if I still have a copy of v2 files because I'm sure you guys won't be able to help... It's a few versions behind.

To be honest I don't know when things "broke". It could have happened when I upgraded phpBB

Is there a way that I can upgrade RP without being able to login? I think that's the only way I can fix this.

Swanny · October 11th, 2007, 02:03 PM

Hmm.... so I did some additional browsing through the support forums. I looked at line 41 in the rp_settings table... lo and behold:
User Registration System vbversion reviewpost

That shouldn't be set to reviewpost, it should say phpbb2 (I think). Can anyone confirm? Well, I'm going to go and change it and see what happens.

Swanny · October 11th, 2007, 02:08 PM

OK, so I went back to an April 9,2007 backup of my database. I confirmed the setting in my case should have been phpbb2. I changed it and now it works awesome. I better hurry up and upgrade from 2.0 to 3.33 now

Hope this helps someone else... I think it's too late for Daniel B.

Chuck S · October 11th, 2007, 04:14 PM

good work yes it should be phpbb