RP 3.3 issues and suggestions

[Zigw]

We just upgraded from RP 3.11 to 3.3.

Here are some issues I've noticed:

1. "Allow HTML in Reviews = No" in the Admin Options settings does not seem to work. I am able to post user reviews with embedded tables, ordered lists, etc., and they are interpreted. This worked in RP 3.1, as it would display the codes.
Update: Chuck posted a code fix in showproduct.php that seems to work.

2. Search Categories does not list any categories other than a single "All Categories" menu pick. This seems to be an old bug when all categories use the customer service template, which we are.

3. Two dots between "Member List" and "Register" links on top menu bar, where "Profile" link goes when logged in. RP 3.1 had a single dot between all links. How do we get rid of the extra dot?

4. In the Profile view, the last row heading in the bottom frame is missing (should probably say "Last Review Posted"). This was also happening in RP 3.1. This seems to be redundant info, so it's not important.


Questions:

1. How can we remove the ZipCode selection from the "Sort By" pull-down? We don't use Zip Codes.

2. Can we change the post date of an entry? We often post entries about products that are older than products already posted. We'd like to change the "date posted" for older products so that they don't appear "newer" than more current products when sorting by Date Posted.

3. New Load limit for server? in Global Options. Does "0" disable it? Other than the very short descriptions in CHANGELOG.TXT, is there a document that describes the new options in more detail?

4. For the upgrade.php script, can I suggest you put a link at the end of each upgrade to either go onto the next, or go back to the list of upgrades? I hit Back on my browser to get from 3.1->3.2 to 3.2->3.3 and it caused install problems (image references had an extra "1" character). It worked properly if I closed my browser between version upgrades.

My apologies if this isn't the right forum, or if these have already been posted or discussed. I can't seem to get the Ticket System search to function properly.

[Chuck S]

2. Search Categories does not list any categories other than a single "All Categories" menu pick. This seems to be an old bug when all categories use the customer service template, which we are.

If I view the search box all categories are listed as well as all categories in 3.3. A user will only show on the catoptions box the categories they have permission to upload to. Thats how all the programs work here.

3. Two dots between "Member List" and "Register" links on top menu bar, where "Profile" link goes when logged in. RP 3.1 had a single dot between all links. How do we get rid of the extra dot?

In pp-inc.php delete in bold

Content visible to verified customers only.

4. In the Profile view, the last row heading in the bottom frame is missing (should probably say "Last Review Posted"). This was also happening in RP 3.1. This seems to be redundant info, so it's not important.

http://www.reeftalk.com/reviews/member.php?uid=1

You sure your not missing an updated language file or such?

Questions:

1. How can we remove the ZipCode selection from the "Sort By" pull-down? We don't use Zip Codes.

You can delete that sort from the mysql sort table

2. Can we change the post date of an entry? We often post entries about products that are older than products already posted. We'd like to change the "date posted" for older products so that they don't appear "newer" than more current products when sorting by Date Posted.

You could modify your code to suit your needs. The date a product is posted is usually the date it is uploaded.

3. New Load limit for server? in Global Options. Does "0" disable it? Other than the very short descriptions in CHANGELOG.TXT, is there a document that describes the new options in more detail?

You can do a search on the internet for server load and such but on linux servers with NIX I beleive a good setting is 5 for load and what that will do is give the person the message the site is too busy and wait thus not allowing your server to die from too much traffic

4. For the upgrade.php script, can I suggest you put a link at the end of each upgrade to either go onto the next, or go back to the list of upgrades? I hit Back on my browser to get from 3.1->3.2 to 3.2->3.3 and it caused install problems (image references had an extra "1" character). It worked properly if I closed my browser between version upgrades.

I will look at it but was unaware any link was missing

[Zigw]

Issue:

2. Don't have a link you can try (our test server is not accessable by the public), but I have attached pics of RP3.3 vs RP3.1:
rp33_search_missing_categories.jpg
rp31_search_categories.jpg

I've been told that this used to be an old bug on previous version(s) when all the categories use the customer service template. Are all your categories customer service when you test it?

3. I'll give that a try.

4. I don't think so. Where do I look? We have the latest english.php file. Attached is a pic. See the very bottom row (no heading):

rp33_31_profile_missing_last_row_heading.jpg

Question:

3. So does "0" disable the Load limit?

4. I don't remember seeing any links after an upgrade was complete. Just success and done messages I think. No choice but to go Back or close the browser. Unfortunately, I used the browser's Back button to get to the next upgrade (3.2->3.3), so some stuff got run twice, causing the problem.

Originally Posted by Chuck S

2. Search Categories does not list any categories other than a single "All Categories" menu pick. This seems to be an old bug when all categories use the customer service template, which we are.

If I view the search box all categories are listed as well as all categories in 3.3. A user will only show on the catoptions box the categories they have permission to upload to. Thats how all the programs work here.

3. Two dots between "Member List" and "Register" links on top menu bar, where "Profile" link goes when logged in. RP 3.1 had a single dot between all links. How do we get rid of the extra dot?

In pp-inc.php delete in bold

Content visible to verified customers only.

4. In the Profile view, the last row heading in the bottom frame is missing (should probably say "Last Review Posted"). This was also happening in RP 3.1. This seems to be redundant info, so it's not important.

http://www.reeftalk.com/reviews/member.php?uid=1

You sure your not missing an updated language file or such?

Questions:

1. How can we remove the ZipCode selection from the "Sort By" pull-down? We don't use Zip Codes.

You can delete that sort from the mysql sort table

2. Can we change the post date of an entry? We often post entries about products that are older than products already posted. We'd like to change the "date posted" for older products so that they don't appear "newer" than more current products when sorting by Date Posted.

You could modify your code to suit your needs. The date a product is posted is usually the date it is uploaded.

3. New Load limit for server? in Global Options. Does "0" disable it? Other than the very short descriptions in CHANGELOG.TXT, is there a document that describes the new options in more detail?

You can do a search on the internet for server load and such but on linux servers with NIX I beleive a good setting is 5 for load and what that will do is give the person the message the site is too busy and wait thus not allowing your server to die from too much traffic

4. For the upgrade.php script, can I suggest you put a link at the end of each upgrade to either go onto the next, or go back to the list of upgrades? I hit Back on my browser to get from 3.1->3.2 to 3.2->3.3 and it caused install problems (image references had an extra "1" character). It worked properly if I closed my browser between version upgrades.

I will look at it but was unaware any link was missing

[Chuck S]

I use a combination of customer service and regular cats.

If a user does not have upload permission to the categories then he can not see them in the catoptions box. Thats how it works hense guests can not upload so thats what they see.

I can take a look in the future making a new function just for the search page .

As far as your profile page look here in member.tmpl the language string should be lastreview not lastreviewpo.

Yes 0 disables the load limit
[/code]

[Zigw]

Hmm. Why has this changed from 3.1? How does a user limit searches to specific categories? Actually, now that you mention it, if I remember correctly the category search didn't work in RP 3.1. It always searched all categories, so maybe now the list is accurate.

BTW, the extra dot code mod worked.

Originally Posted by Chuck S

I use a combination of customer service and regular cats.

If a user does not have upload permission to the categories then he can not see them in the catoptions box. Thats how it works hense guests can not upload so thats what they see.

I can take a look in the future making a new function just for the search page .

[/code]

[Chuck S]

I do not remember at which version the template modification was added to reviewpost but at any rate to my knowledge the cat options drop down box is suppose to show categories that a user can upload to so in your case users only seeing all categories means they cant upload to your site. That function below should show all cats a user has permission to view not upload to

You can do this quick hack as this would probally work for you. In search.php replace catmoveopt with quickcats. Then in pp-inc.php under the catmoveopt function add this new function.

Content visible to verified customers only.

[Zigw]

Chuck,

The new search function seems to work like a charm. Thank you for the great support! Any chance of making it a standard feature so we don't have to patch newer versions to get it?

Also, is there any chance of adding the ability to change post dates as a standard feature in future versions?

Thanks,
Zig

[Chuck S]

I have already added it to my build but have not updated the site download yet

[Zigw]

Which one? The category select for user searches, or the ability to modify post dates? I need to keep notes of what has to be done for our next upgrade.

Originally Posted by Chuck S

I have already added it to my build but have not updated the site download yet

[Chuck S]

The search thing not your hack idea

[Zigw]

That change post date "hack" would be very useful to us.

I have found a strange issue with the category search. When I do a search on a category that's a few levels down, I get 2 pages of results (21 hits, displayed 12 on a page) and the first page results are indeed constrained to the category I selected. However, when I click on the link to view page 2 of the results, the search seems to run again and I get more results (45 hits in 4 pages this time), and the results are not constrained. If I repeat the search while using 24 per page, I get the desired results (21 hits) on one page only. Any idea what's going on?

Originally Posted by Chuck S

The search thing not your hack idea

[Chuck S]

whats your url look like for page 2?

Link to your issue?

[Zigw]

Here's the url for page 1:
.../reviews/showcat.php?mcats=10&si=usm&what=allfields&name=&when=0&whenterm=&dist=&radius=

and page 2:
.../reviews/showcat.php/cat/all/page/2/si/usm/what/allfields

Sorry, the site is not accessable by the public yet. If you need access to solve this one, I can ask to get you permisssion.

Originally Posted by Chuck S

whats your url look like for page 2?

Link to your issue?

[Chuck S]

try in pp-inc.php making your construct_ppurl function this

Content visible to verified customers only.

[Zigw]

This appears to fix the problem.

I have another question: should choosing a category to search in automatically include the categories below? The answer seems to be "no", but am wondering if this was the intent.

[Chuck S]

The answer would be no. You can highlight which cats to search on the search page

[Zigw]

OK.

Another possible search issue: When I constrain a search to "search title only" or "search title and description", the search results come back blank for strings I know exist in our product titles. This happens in RP 3.1 as well.

You can try it here with RP3.1: http://www.slrgear.com/reviews/search.php
Enter "tested" in the keywords field, select "search title only" and select "All Categories". You get 0 hits. Repeat, but change select to "search title and description". Still 0 hits. Now select "search all fields". You get 31 hits. Could it be our product titles are not the fields being searched?

[Chuck S]

keyword field is not the title or description field

[Zigw]

I don't understand. Is not the Keywords field in the search form for entering the string I want to search for? If not, how is it used? How do I use "search title only" and "search title and description" if the Keywords search entry field is meant only to search for predefined Keywords in the DB?

Even if that field was used only for searching for predefined Keywords (which would make the "search title only", "search title and description" and "search reviews" options rather useless), it still doesn't work as all our Products with "Tested" in the title also have "Tested" in the keywords database field.

Originally Posted by Chuck S

keyword field is not the title or description field

[Chuck S]

Yes but your word is (tested) not tested in the search page try that. The search will search for exact works not parts of words. Since your actual work is (tested) when you search for tested nothing is found.