VB3.5 Gold & Reviewpost 3.1 Error

Crow · September 29th, 2005, 12:47 AM

Just updated both VB and RP and when I tried to make a new categorie It messed up everything. I have doubles of all cat's and showcat shows sub-cats. which I don't use.. its all messed up.

Crow · September 30th, 2005, 12:49 PM

Anyone??

Chuck S · September 30th, 2005, 01:18 PM

well we shall have to do testing for sure.

You have two outstanding issues that no one else has reported.

Your comments in the comments box on all products are in your header instead of the box in IE but not Mozilla

And this in reviewpost

My biggest issue is trying to find out what is causing it and trying to replicate it to come up with a solution. I am unable to do so thus far.

Crow · September 30th, 2005, 02:18 PM

Just deleted the old reviewpost and its DB.. Did a fresh install and the problem is the same that it was...

I have to say I'm VERY dissapointed in this companys products (PhotoPost/ReviewPost) lately. waste of $200 if you ask me..
(You do refunds?)

Chuck S · September 30th, 2005, 02:21 PM

I am sorry your disappointed but we are trying to assist you here as you know.

This is not an issue no one else is reporting so we need to work with you and see what the specific issue is on your server that is conflicting so we can make a change in the code if needed.

You have owned our products for years it looks like to me. Given time and testing I am sure we can find your unique issue but with any issue it is all a matter of trying to find the exact issue.

I have sent you an email asking for database info so I can see your database to know what is going on

I already have the ftp info

Crow · September 30th, 2005, 02:30 PM

Yes, your right I've owned this for years and just lately the products have gone to s$%t..

I'll e-mail ya the info after this post...

This is a fresh install and heres what I see on the index.php.

Chuck S · September 30th, 2005, 06:24 PM

Well even though I could not replicate this issue I found out your problem was in your categories table your children field replicated over and over which caused your issue

Crow · September 30th, 2005, 10:25 PM

I just noticed that the "Post a review" is missing. Did you remove it or something?

Chuck S · October 1st, 2005, 08:39 AM

Remember I have not been on your install

Your host deleted your account or something and your site does not exist for me yet. No nitro powered here

No worries if you have any issues whenever your domain becomes active to the world I will help ya out.

Crow · October 1st, 2005, 05:29 PM

I told you they didn't delete my account.. I guess the server box between the net and the file server died and thats why you were getting the 500 error.. The sites back up, could we pick up were we left off now?

Chuck S · October 1st, 2005, 06:33 PM

well I dont beleive you have any errors or issues left

Crow · October 1st, 2005, 07:12 PM

Quote:

Originally Posted by omegatron

well I dont beleive you have any errors or issues left

Just the inc_reviews.php

Thanks for all your work you've done..Now fix my inc_reviews.php or I'll bug ya!

Chuck S · October 1st, 2005, 07:17 PM

what do you mean fix your inc_reviews issue?

You reported two issues and I beleive both have been addressed.

Is there some other issue?

On inc_reviews.php there is no bug

Have you set it up according to this thread

Reviewpost VB3 Enhanced Index

Crow · October 1st, 2005, 07:19 PM

as soon as I add the include to my index.php my forums take a long time to load and it only shows a white page...
no error or nothing.

Chuck S · October 1st, 2005, 07:27 PM

Easy in the instructions read the bottom paragraph under instruction number 1

Crow · October 1st, 2005, 07:30 PM

Quote:

Originally Posted by omegatron

Easy in the instructions read the bottom paragraph under instruction number 1

too bad that VB PP RP are all in the same MySQL DB

Chuck S · October 1st, 2005, 07:52 PM

I would suggest your double check the path and see if you get any errors or anything that would help me suggest something to you.

It surely works I use the inc_features and inc_reviews on my site here

http://www.reeftalk.com/forums/index.php?

Crow · October 1st, 2005, 07:54 PM

Quote:

Originally Posted by omegatron

I would suggest your double check the path and see if you get any errors or anything that would help me suggest something to you.

It surely works I use the inc_features and inc_reviews on my site here

http://www.reeftalk.com/forums/index.php?

I've checked and double checked all settings..

btw why can't I start a thread in the forsale section of your site?? I would like to see if anyone in my are would like to buy my stand and canopy.

Crow · October 1st, 2005, 08:04 PM

Well the cat errors back.. I went to add a new cat and it started making doubles again!!

Chuck S · October 1st, 2005, 08:30 PM

You'll have to explain in detail every step your doing. Every step along the way

I add a new cat to your site and its fine. It is nothing I can replicate even on your install.