 | |  | | | ReviewPost Installation & Upgrades If you're having problems getting ReviewPost Pro to work or receiving errors while running RP, seek help here. |
May 24th, 2005, 05:08 PM
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#1 (permalink)
| | Registered User
Join Date: May 2005
Posts: 4
| Upload Link (uploadproduct.php) doesn't work
When clicking on the link to our /uploadproduct.php page, the page just comes up blank (like somethings is wrong/missing with the PHP).
The permissions for "uploads" and "data" and subdirectories are set to 777.
The "required" files are in the correct places/paths.
Any other easy answers or newbie mistakes?
Also, is there a way in the admin section to add products manually?
- Brad
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May 25th, 2005, 05:27 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,809
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Your helpdesk email has been responded to on this issue
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May 25th, 2005, 06:57 PM
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#3 (permalink)
| | Junior Member
Join Date: Nov 2004
Posts: 28
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I've run into this same problem. Can you provide me with a possible solution or should I enter a trouble ticket?
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May 25th, 2005, 07:01 PM
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#4 (permalink)
| | Registered User
Join Date: May 2005
Posts: 4
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Chuck is working on it now, if he doesn't post a message here, I'll pass along the solution/fix.
- Brad
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May 25th, 2005, 07:09 PM
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#5 (permalink)
| | Junior Member
Join Date: Nov 2004
Posts: 28
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Thanks Brad.
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May 25th, 2005, 07:33 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,809
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I replied to Brad's ticket but make sure you uploaded all the files. I have installed a new reviewpost and see no issue and with things being a white page like that first guess would be missing template or language file.
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May 25th, 2005, 08:10 PM
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#7 (permalink)
| | Registered User
Join Date: May 2005
Posts: 4
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Reuploading the files didn't seem to help, but what did was to complete the
CONFIG-INT.PHP Integration Variables
page. I hadn't been prompted to complete this page ("Edit Integration" under Administration) before. Some of the info on that page is for vBulletin which we are not using, but the top half on the page seems to be important
- Brad
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May 25th, 2005, 08:19 PM
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#8 (permalink)
| | Registered User
Join Date: May 2005
Posts: 4
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Now my next question is....
Under "ADMIN OPTIONS FOR BULK UPLOADS"
What kind of "files" are we supposed to put in the /uploads/2 directory?
Is there some info on the file type, layout, etc for these files?
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May 25th, 2005, 09:00 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,809
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That would be extremely weird Brad as the config-int.php file is not called anywhere in the program other that to be used for header-inc.php on vb3
anyway what do you mean what kind of files? Bulkuploading means you can ftp file types which you have set allowable which is set in admin upload options and check a few boxes and bulkupload products to the install.
Those filetypes are in admin
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May 27th, 2005, 12:24 PM
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#10 (permalink)
| | Junior Member
Join Date: Nov 2004
Posts: 28
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Here's what I found and omegatron can tell me if this makes sense or not.
I compared my Photopost config to my Reviewpost... "Path for JHEAD executable" was blank in Reviewpost. I copied my Photopost path and pasted into the Reviewpost field and the upload link now works.
Last edited by HOTROD Biker; May 27th, 2005 at 12:32 PM.
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May 27th, 2005, 12:51 PM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,809
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That means no sense at all but hey if it works
Reviewpost does not use jhead at all
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May 27th, 2005, 08:14 PM
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#12 (permalink)
| | Junior Member
Join Date: Nov 2004
Posts: 28
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I'm an electronics tech in the Navy... I've seen so many problems caused by something that has nothing to do with the problem. I love technology. |
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May 27th, 2005, 11:37 PM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,809
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Yeah well jhead is used in photopost for EXIF info. Reviewpost doesnt even have exif so thats the weird part |
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June 17th, 2005, 08:09 AM
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#14 (permalink)
| | Member Verified Customer
Join Date: Jun 2005
Posts: 179
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Just a few problems that might cause the blank upload page:
-Permissions not set to write for confgi-int.php so data not written in config.
-Path to ReviewPost Installation in config-inc should be the full local path, not "."
Found those after I installed it myself a few mins ago |
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