PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > ReviewPost Pro Support Forums > ReviewPost How do I...?

ReviewPost How do I...? Wondering how to do something in ReviewPost?

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old April 7th, 2010, 05:35 AM   #1 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
Javascript Error Showproduct Page

I've noticed that I am getting a javascript error on the showproduct page, it happens when I click the "application side expand" button.
Code:
Content visible to verified customers only.
Also the supersize an image option does not work in Internet Explorer. It does work in FF and Opera, you hover over an uploaded image give it a click and it will expand.

One more, also within the showproduct page, I'm getting a horizontal scroll bar, again...this is only in Internet Explorer 8 and 6 as well. I should mention that I am using the latest version of Photopost and I don't experience any of these issues, this is strickly a Reviewpost (latest version) issue.
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 09:28 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
I really dont know what you mean by side expand?

Scleractinia sp. - Reeftalk Reviews

supersize seems to work fine

There seems to be a browser issue with the expand it to show the previews which I might have to look on that products site for. I might even try to add a switch to use the old switch java.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 7th, 2010, 11:05 AM   #3 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
I attached a screenshot, I am not exactly sure what the specific function is called. I think it is suppose to expand the above pane/window or cycle through the images.
My supersize image does not work in any version of Internet Explorer. I know it works fine on your site and probably most others. That is what I am trying to figure out. I don't even get a little magifying glass when you hover over the image.
Does "supersize" an image use java??
Attached Images
File Type: jpg screen.jpg (45.3 KB, 4 views)

Last edited by Tr!p; April 7th, 2010 at 11:16 AM.
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 11:17 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
2parahemprichii.jpg - Reeftalk Reviews

Interesting thats the next prev java for ajax

Definately seems to be a java conflict somewhere on your site. Have you tried turning off the vb3 enhanced and using the regular reviewpost headers footers and seeing if things work?

Just some ideas to try and track down where the conflict is

You can also send site info to us through the contact us link in header. ftp info url and admin login
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 7th, 2010, 11:41 AM   #5 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
I tried to turn off enhanced features and it would not allow me, I received an error (see screen).
I did forward along my information via the "contact us" link.
I am not sure what to make of this error though.
Attached Images
File Type: jpg screen.jpg (60.0 KB, 2 views)
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 11:51 AM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
That error just means you have not set that config file writable so you can edit it through admin so you must set permissions to 666 and try again or edit it by hand.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 7th, 2010, 11:59 AM   #7 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
Even with the permissions set to 666 I couldn't modify that file, no biggie. I set it manually, and there those errors I mentioned in the opening post still exist.
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 12:22 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
As stated your supersize link works fine thats the text link. Your preview image which you do by clicking the thumbnail is fixed for some reason your java could not find the images thats an IE browser bug thing noted on the enlargeit site.

As far as your product next prev image ajax that has me stumped. I will do some research and see what I come up with. Hard to know why it works on my site and others but not yours. I checked out your gallery and yes it works. The code we use as I compared is the same. The function is the same slighly different name sendPhotoReq and sendProductReq but the code is identical it should work. I dont know why it says its empty. Has to be a java conflict somehow.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 7th, 2010, 12:40 PM   #9 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
Thanks Chuck, I see what you are saying now.
My templates are not as they were though, I seem to be missing some stylesvariables. The reviewpost nav, drop down menus are missing their backgrounds and also they "last product uploaded", "products", "reviews", etc information is missing on the index page. Was that a setting somewhere?
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 01:15 PM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
I did not touch your templates interesting

Did you have any alterations of php files?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 7th, 2010, 01:18 PM   #11 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
Quote:
Originally Posted by Chuck S View Post
I did not touch your templates interesting

Did you have any alterations of php files?
No, the only alt was the removal of the RSS, there was a post on here about how to disable that feed for the product and also I pull rss latest thread information and it "tickers" through in the navbar portion of the header. Now, when you view the reviewpost section it will "ticker" through the latest reviews. That is odd, I did not have it set up that way.
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 01:29 PM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
LOL I got it I forgot when I turned off your forum integration to see how it behaved standalone I turned off the vb3 style.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 7th, 2010, 01:51 PM   #13 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
Perfect! Thanks Chuck, I really appreciate the help. That other issue isn't a show stopper by any stretch of the imagination. It's too bad its isolated to my forum only though, which of course, would mean there is a conflict with my java. Btw, I have 2 external java running from dynamic drive, one or both of those are probably the bad actors, odd though...it only effects reviewpost though.
Tr!p is offline   Reply With Quote
Old April 7th, 2010, 02:26 PM   #14 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
yeah I will try to reproduce the issue of course. It is strange though as the functions are identical in gallery and reviews so why one works and the other doesnt is a mystery
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 9th, 2010, 05:45 AM   #15 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
I figured out why the supersize an image wasn't working. It's related to the SEO option. After you had made a few corrections the other day, I was surfing through the reviewpost ACP and noticed it was turned off. I turned it back on and this morning I noticed none of the reviewpost products would enlarge when clicked. I turned the SEO option off and the "supersize" works again.

Is this a bug?

Last edited by Tr!p; April 9th, 2010 at 07:29 AM.
Tr!p is offline   Reply With Quote
Old April 9th, 2010, 08:35 AM   #16 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
Scleractinia sp. - Reeftalk Reviews

I have the SEO on and the preview images work

The supersize image is the one that is the text link. The ones your referring to are preview images not supersize but they do appear to work on my site.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 9th, 2010, 09:00 AM   #17 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
Yes I hear what you are saying. When SEO is enabled, the supersize text link (the one that opens in a separate window) does work. Now, with SEO enabled when you hover over the image (the little magnifying glass pops up) you click the image and it will zoom up. Whatever it's called, preview image. This does not work when SEO is enabled and viewing in all versions of Internet Explorer.
Tr!p is offline   Reply With Quote
Old April 9th, 2010, 09:10 AM   #18 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
well feel free to reply to the email in our helpdesk so I can remember your site and check it out because as I have posted seems to work for me in IE
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 9th, 2010, 09:24 AM   #19 (permalink)
Member
Verified Customer
 
Join Date: Mar 2009
Location: Eastern Canada
Posts: 58
I'm going to have a look at the email right now. For me, it does not work on my site as stated using IE. Now, the supersize text link does work, but when you click on the image it doesn't do what it is suppose to. Again, this is with SEO enabled and the issue seem to only appear in IE.
Tr!p is offline   Reply With Quote
Old April 9th, 2010, 10:15 AM   #20 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
Yep I just need you to reply to the email so I can view all your site info again to know what site we are talking about.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ad Approval from ShowProduct page GateKeeper Classifieds Suggestions 1 March 8th, 2010 07:42 PM
Add Photopost Gallery to showproduct Page theojones ReviewPost How do I...? 1 May 25th, 2009 04:28 PM
Calendar javascript error ... cherrycola Photopost Pro Installation & Upgrades 9 January 3rd, 2009 10:44 AM
Javascript Error (photopost v.6) Darmak Photopost Pro Bug Reports 19 September 26th, 2007 09:32 AM
Javascript error in IE Markus Photopost Pro Installation & Upgrades 1 June 19th, 2006 07:25 PM


All times are GMT -5. The time now is 02:52 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0