 | |  | | | ReviewPost How do I...? Wondering how to do something in ReviewPost? | 
August 21st, 2008, 12:12 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
| Usergroup Permissions Problem
I am using 4.02 of Review Post. VB 3.7.2.
I have a usergroup called Product Testers. I have created a test user and made them a Registered User as the Primary Group and Product Testers as a secondary group. I have also made them only a Product Tester with no change in results.
Here are some screen shots to help with troubleshooting. I am sure I have missed something simple.
Missing Upload Product Link (To rule out a problem with a template, I also tried to hit uploaded.php and got an error about permissions) Code: Content visible to verified customers only.
Usergroups Code: Content visible to verified customers only.
Permissions Code: Content visible to verified customers only.
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August 21st, 2008, 12:33 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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uploaded.php? There is no filename by that name
You have a test login and url for us to look at?
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August 21st, 2008, 12:42 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
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sorry typo. I meant uploadproduct.php
Ill send you a PM with login info
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August 21st, 2008, 12:46 PM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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Just as a test you have made sure your connecting to the current vb database and not an old one? I know you recently moved servers so this is what I would initially check.
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August 21st, 2008, 01:07 PM
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#6 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
| Quote:
Originally Posted by Chuck S  Just as a test you have made sure your connecting to the current vb database and not an old one? I know you recently moved servers so this is what I would initially check. | I do feel that is correct. I made the test user an admin and was able to upload products, so its seeing the correct db.
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August 21st, 2008, 01:25 PM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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You would need to email us an admin account.
essentially this has not changed if a member is apart of many groups we apply the best possible permissions.
now you can email us through the contact link in the header an admin login to look at things.
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August 21st, 2008, 01:36 PM
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#8 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
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info has been sent
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August 21st, 2008, 02:02 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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Okay hope we get it soon and we will respond
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August 21st, 2008, 02:23 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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Please send ftp information as well.
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August 21st, 2008, 05:59 PM
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#11 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
| Quote:
Originally Posted by Chuck S Please send ftp information as well. | what permissions do you need and which directories? Is there something you would like me to check?
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August 21st, 2008, 06:24 PM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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I need to check out your files and do some debugging  | |
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August 21st, 2008, 06:45 PM
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#13 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
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info sent
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August 21st, 2008, 10:25 PM
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#14 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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Okay will respond via email then
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August 21st, 2008, 11:02 PM
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#15 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
| Quote:
Originally Posted by Chuck S Okay will respond via email then | great , ill be online most of the night
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August 22nd, 2008, 10:37 AM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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Unfortunately I was not. I think at this point I can going to do a clean test install with your vb on another directory and see if the problem exists. It makes no sense here.
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August 22nd, 2008, 10:41 AM
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#17 (permalink)
| | Member Verified Customer
Join Date: May 2006
Posts: 74
| Quote:
Originally Posted by Chuck S Unfortunately I was not. I think at this point I can going to do a clean test install with your vb on another directory and see if the problem exists. It makes no sense here. | I was thinking the same thing. It seems like a db issue. I cant guarantee that this ws working before we lost files. I never allowed users to post before, only add reviews, not actual products.
Let me know what you need from me.
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August 22nd, 2008, 10:49 AM
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#18 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,661
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I have the info I need as well as a second test account already on your site Chuck S | |
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