Problem after restore

jwashburn · August 20th, 2008, 12:04 PM

We had some data loss and had to restore files. The database is ok, we just had to reupload php files. we put the newest review post files in place. I have edited my config files and for the most part it seems ok.

I think I am having a permissions problem.

Unable to move file [/tmp/php0XsjUo] [/var/www/html/products/data/25/mdk_speed_hi_comp_pstn.jpg]

The path is correct, but it is not creating the folders it needs. In this case the 25 directory is not being created.

I thought it might be an owner issues, so I tried changing the owner from root to apache. No change. If I create a 25 folder, I can upload the photo.

The permissions are showing as 777.

Any ideas?

Chuck S · August 20th, 2008, 12:22 PM

Is safe mode on on the server? As long as safe mode is off and the path is correct and 777 the user upload directory will be created

jwashburn · August 20th, 2008, 01:00 PM

Quote:

Originally Posted by Chuck S

Is safe mode on on the server? As long as safe mode is off and the path is correct and 777 the user upload directory will be created

Server hasnt changed. we just had an accidental deletion of a couple directories.

Does ownership matter? Its a permissions thing for sure, I just cant seem to put my hand on it.

Chuck S · August 20th, 2008, 01:15 PM

Yes ownership could be an issue

Obviously safe mode needs to be off. The actual data directory needs to exist and is probally your issue in that it does not exist

You should have a 25 directory under data set to 777 as well as its children directories of thumbs and large set to 777 as well

If you lost some directories you need to make sure these all exist under your data directory possibly recreating them manually. we are not going to auto create an existing categories directory that is only created when we create a category.

jwashburn · August 20th, 2008, 01:33 PM

Quote:

Originally Posted by Chuck S

Yes ownership could be an issue

Obviously safe mode needs to be off. The actual data directory needs to exist and is probally your issue in that it does not exist

You should have a 25 directory under data set to 777 as well as its children directories of thumbs and large set to 777 as well

If you lost some directories you need to make sure these all exist under your data directory possibly recreating them manually. we are not going to auto create an existing categories directory that is only created when we create a category.

Bingo, thats it. I thought the directories would auto create. I manually created the dirs and all is well.

Thanks Chuck

Chuck S · August 20th, 2008, 01:42 PM

Not a problem yep only user upload directories recreate if they dont exist categories only are created and should exist when you create the cats.

jwashburn · August 20th, 2008, 02:18 PM

A few other problems. We have a blue outline around only thr first thumbnail, I thought I edited showproduct.tmpl, but I cant seem to find where.

Here is an example

Fuel Mixture Screw - Nor Cal Motocross Product Galleries

Also the thubmnail isnt showing on the main page

Edit
i ran scan database and had it rebuild thumbs anbd check for and create missing thumbs.

That fixed the home page issue.

Chuck S · August 20th, 2008, 02:59 PM

what version are you using?

2009 YZ125 - Nor Cal Motocross Product Galleries

You have products that have missing images

Chuck S · August 20th, 2008, 03:01 PM

In showproduct.php to this line you can add the code in bold for that blue border

Code:

Content visible to verified customers only.

jwashburn · August 20th, 2008, 04:08 PM

Quote:

Originally Posted by Chuck S

what version are you using?

2009 YZ125 - Nor Cal Motocross Product Galleries

You have products that have missing images

yeah, we are still restoring some images.

Chuck S · August 20th, 2008, 04:09 PM

Yep thats your issue things dont exist so we cant find them

jwashburn · August 20th, 2008, 04:17 PM

Quote:

Originally Posted by Chuck S

In showproduct.php to this line you can add the code in bold for that blue border

Code:

Content visible to verified customers only.

That seems to break the image when I add that code

jwashburn · August 20th, 2008, 04:36 PM

I edited it to match the other thumb lines. I am good now

Code:

Content visible to verified customers only.

jwashburn · August 20th, 2008, 05:57 PM

Okay I think we are finally almost done.

If you visit Main Index - Nor Cal Motocross Product Galleries

Code:

Content visible to verified customers only.

For some reason the side columns I have setup are off kilter. My other review post products such as classifieds arent doing that.

Any ideas on what to check?

Chuck S · August 20th, 2008, 07:48 PM

Possibly try altering this phrase in edit languages

Code:

Content visible to verified customers only.

jwashburn · August 21st, 2008, 09:36 AM

okay, where did you pull that one out of? It worked.

Chuck S · August 21st, 2008, 10:22 AM

LOL just observation of the site