 | |  | | | ReviewPost How do I...? Wondering how to do something in ReviewPost? | 
August 13th, 2007, 08:48 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Mar 2005
Posts: 103
|  Board is not working correctly past few days...please help.
Hi Chuck,
Something is wrong with my board. I try to login with my Admin username and correct password, I get a screen that says login successful, then I am taken to the board homepage...there is NO link for Admin and my username is not showing up on the "Current Users on Board." I'm getting emails the past couple days from some of our users telling me the same thing is happening to them. Can you please help me? I haven't changed a thing anywhere...this problem has just cropped up out of the blue. Please get back to me at your earliest convenience. Here's the link to my board: http://www.candlefind.com/candle-reviews/index.php
Thanks,
Carolyn
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August 13th, 2007, 09:33 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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I would suspect your cookies have been changed by mistake when you where in admin.
You can email support@photopost.com with your control panel login to the server and we can go in the backend and fix you up
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August 14th, 2007, 04:31 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Mar 2005
Posts: 103
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Chuck, did you get my email yesterday with my username and password?
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August 14th, 2007, 04:40 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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No sorry where did you send it support@photopost.com?
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August 14th, 2007, 04:45 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Mar 2005
Posts: 103
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Hi Chuck,
Yep...I sent it to support@photopost.com. I just sent it again to the same address. Please let me know when you receive it.
Thanks.
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August 14th, 2007, 04:52 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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no problem I need to check our helpdesk for that
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August 14th, 2007, 05:19 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Mar 2005
Posts: 103
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Thanks. Please let me know what you find out.
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August 14th, 2007, 08:47 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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I replied to your helpdesk ticket
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August 14th, 2007, 08:50 PM
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#9 (permalink)
| | Member Verified Customer
Join Date: Mar 2005
Posts: 103
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Chuck, do you mean you emailed me back or is there somewhere I should be logging in to see a helpdesk? I'm confused.
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August 15th, 2007, 09:05 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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you would have been emailed from support@photopost.com | |
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August 16th, 2007, 12:06 PM
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#11 (permalink)
| | Member Verified Customer
Join Date: Mar 2005
Posts: 103
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Chuck, what stylesheet is my board using now? I thought it was default.css but I can't find anything in that one that would make the red that's currently on my board since you fixed it.
Thanks.
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August 16th, 2007, 06:59 PM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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The stylesheet your board is using is whatever is listed in layout options in admin
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