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-   -   Board is not working correctly past few days...please help. (http://www.photopost.com/forum/reviewpost-how-do-i/132913-board-not-working-correctly-past-few-days-please-help.html)

candlefind August 13th, 2007 08:48 AM

Board is not working correctly past few days...please help.
 
Hi Chuck,

Something is wrong with my board. I try to login with my Admin username and correct password, I get a screen that says login successful, then I am taken to the board homepage...there is NO link for Admin and my username is not showing up on the "Current Users on Board." I'm getting emails the past couple days from some of our users telling me the same thing is happening to them. Can you please help me? I haven't changed a thing anywhere...this problem has just cropped up out of the blue. Please get back to me at your earliest convenience. Here's the link to my board:

http://www.candlefind.com/candle-reviews/index.php

Thanks,
Carolyn

Chuck S August 13th, 2007 09:33 AM

I would suspect your cookies have been changed by mistake when you where in admin.

You can email support@photopost.com with your control panel login to the server and we can go in the backend and fix you up

candlefind August 14th, 2007 04:31 PM

Chuck, did you get my email yesterday with my username and password?

Chuck S August 14th, 2007 04:40 PM

No sorry where did you send it support@photopost.com?

candlefind August 14th, 2007 04:45 PM

Hi Chuck,

Yep...I sent it to support@photopost.com. I just sent it again to the same address. Please let me know when you receive it.

Thanks.

Chuck S August 14th, 2007 04:52 PM

no problem I need to check our helpdesk for that

candlefind August 14th, 2007 05:19 PM

Thanks. Please let me know what you find out.

Chuck S August 14th, 2007 08:47 PM

I replied to your helpdesk ticket

candlefind August 14th, 2007 08:50 PM

Chuck, do you mean you emailed me back or is there somewhere I should be logging in to see a helpdesk? I'm confused.

Chuck S August 15th, 2007 09:05 AM

you would have been emailed from support@photopost.com

candlefind August 16th, 2007 12:06 PM

Chuck, what stylesheet is my board using now? I thought it was default.css but I can't find anything in that one that would make the red that's currently on my board since you fixed it.

Thanks.

Chuck S August 16th, 2007 06:59 PM

The stylesheet your board is using is whatever is listed in layout options in admin


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