Newest Reviews Listed First?

candlefind · April 21st, 2006, 12:14 PM

Hello,

I'm using ReviewPost on my web site CandleFind.com. Is there anyway for the most recent reviews to be listed first for a product? I hope so. I would really like to switch it around so that the oldest post for a product is last and the newest post for a product is seen first.

Please let me know if this is possible.

Thanks,
Carolyn

Chuck S · April 21st, 2006, 03:24 PM

What version of the software you using?

In the latest you can define a default category sort so when viewing the showcat page products with the latest reviews would be shown first

candlefind · April 21st, 2006, 06:45 PM

Hi Chuck,

How do I find out what version I have? I don't think I have the latest version. What do I need to do to upgrade? If I upgrade, it wouldn't mess up the reviews that are already on the board, right?

Thanks,
Carolyn

Chuck S · April 21st, 2006, 07:04 PM

You can look in the admin panel at statistics to see what version your using or it might be in the footer of your reviewpost if its a real old version.

You can upgrade whenever you like and it should not mess up anything just remember before any upgrade you backup your database just in case so you can restore.

candlefind · April 24th, 2006, 11:11 AM

Hi Chuck,

When I first log into the Admin panel, the page says "ReviewPost Pro 2.8c Released! Click here for details!" That's all i see on the statistics page as far as hinting to what version I have. Can you tell what version I have from that clue?

Thanks,
Carolyn

Chuck S · April 24th, 2006, 11:34 AM

You have 2.91

http://www.candlefind.com/candle-reviews/index.php

candlefind · April 24th, 2006, 11:58 AM

Oh...duh. I thought you meant a footer in the Admin or something.

How exactly do I upgrade? Do I just download the upgrade and then upload it to my board directory?

Thanks,
Carolyn

Chuck S · April 24th, 2006, 12:08 PM

Upgrade instructions are included within the documentation folder of the download.

You basically take a backup of your database.

You then upload all files except the config files

You then run the applicable upgrade.php links from your version forward to upgrade the database.

candlefind · April 24th, 2006, 12:21 PM

Hi Chuck,

I know this is probably really simple, but I don't like doing this stuff because I feel like I'm gonna mess something up. I see that you have an Upgrade Installation Service for $49? If I did that, I wouldn't have to be concerned about anything. If I had you do that, would you make a backup and send it to me? I don't really understand how that works.

Thanks,
Carolyn

Chuck S · April 24th, 2006, 12:47 PM

If you wanted us to upgrade your site yes you can purchase an upgrade service and we would do so.

candlefind · April 24th, 2006, 04:33 PM

Hi Chuck,

So if I pay for this and some of the reviews are lost somehow, you would just be able to restore everything right away?

Thanks,
Carolyn

Chuck S · April 24th, 2006, 04:58 PM

You should not have anything lost if we do the upgrade

Chuck

candlefind · April 25th, 2006, 06:38 PM

Thanks Chuck. One last question...I promise... :-)

When the upgrade is done, everything that I've customized with the board won't be changed right. For example, I have "Add Company" instead of "Add Product" and on the index board page, I have "Brands" under a column instead of Products. Will stuff like this stay the same with an upgrade?

Thanks,
Carolyn

Chuck S · April 26th, 2006, 09:23 AM

If you have a customized language file you can note that on the upgrade and we can compare the new and old language file I can do that if that is the extent of any changes. But yes on an upgrade any modifications you have done will be gone usually and if you have done more than language changes they will be gone.

candlefind · April 26th, 2006, 08:44 PM

Oh, that changes my mind a little cause I remember changing more than just a few things. Do you always recommend people upgrade eventually? I guess I could just stick with this old version.

Thanks for your time.

Carolyn

Chuck S · April 27th, 2006, 06:37 AM

Upgrading is up to you. I can tell you there are tons of security enhancements and new features with Reviewpost 3.3 versus 2.9 but thats your call.

candlefind · May 1st, 2006, 08:33 AM

Hi Chuck,

I'm about to order the upgrade, but wanted to know...what would happent o my Custom Pals in my templates? Would they stay the same with the content I've added?

Thanks,
Carolyn

Chuck S · May 1st, 2006, 08:35 AM

Note on your orderform not to overwrite your custom pals otherwise yes they would be overwritten.

candlefind · May 9th, 2006, 08:17 AM

Hi Chuck,

Sorry for the late reply...I've been sick. I realized something else. Do you remember how you set up that custom "Buy Link" for me for each company on my board? Would that be wiped out if I upgraded it?

Thanks,
Carolyn

Chuck S · May 9th, 2006, 10:37 AM

Not off hand but most likely this is a template edit we could probally add that to the new updated templated