 | |  | | | ReviewPost How do I...? Wondering how to do something in ReviewPost? | 
December 24th, 2005, 09:40 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
| How do I renew my yearly support membership?
Sent the request in with a credit card yesterday. Haven't been able to get in yet.
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December 24th, 2005, 09:48 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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Well try sending an email to sales@photopost.com and ask about the status.
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December 24th, 2005, 10:27 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
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When I renew vbulletin I get immediate access.
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December 25th, 2005, 12:08 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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All our orders are hand processed as always.
Merry Christmas
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December 25th, 2005, 08:15 AM
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#5 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
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Also does the $39 get you access to updates of all the products or just the one? If it's $39 per product I guess I better get the other ones in the pipeline so I can do updates before new years.
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December 25th, 2005, 09:25 AM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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Yes every service is per license.
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December 25th, 2005, 10:12 AM
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#7 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
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Do I get an email or something that tells me when I can get back in and download stuff or do I just have to keep trying?
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December 25th, 2005, 10:21 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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Yes you should get an email that states it has been renewed. Surely if you sent in a renewal on the 23rd it is processed already. It only takes a couple hours max usually. I can't say anything more as your forum username email has no licenses. Send an email to the email I meantioned with your license info and ask them to check
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December 25th, 2005, 12:03 PM
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#9 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
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I wish I could edit the email in my contact information to match that which I use on these forums, but it appears that is not possible.
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December 25th, 2005, 05:45 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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why is that?
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December 25th, 2005, 10:06 PM
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#11 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
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Where do you do it?
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December 26th, 2005, 07:59 AM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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Edit your email in the user cp on the forums here. This is totally something you do  | |
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December 26th, 2005, 08:31 AM
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#13 (permalink)
| | Member Verified Customer
Join Date: Apr 2002
Posts: 423
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I'm not talking about that email! I'm talking about the contact email under which the products are registered in the registration "system" used here. It can't be changed. The email under which I am registered under these forum is my new desired email.
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December 26th, 2005, 08:41 AM
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#14 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,653
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Well then sent an email from the old email on file for the licenses to sales@photopost.com and ask them to change whats on file for the license to the new one.
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