Review Post 6.02 error? anyone help with this? see pics

slohand · October 18th, 2012, 04:10 PM

OK so i followed instructions both on the website installation manual and in the document section of the download and was able to download, install, and integrate into my Vbulletin 4 system.

I generated the plugin, installed as directed and it throws my main page off with this error. see photo
I edited out some info (database name stuff)

I have Vbulletin 4 suite, so i do not have a forum for my forum i have forum.php instead, so my path to forum says
$vbpath = "/home/name/public_html/";
$rppath = "/home/name/public_html/reviews";

So when i turn the plugin off then my front page shows a normal page, turn plug in on and error throws again.

By the way the DB table that the file says doesnt exist clearly does exist as well not sure about the third error thanks

any ideas? thanks I did a search of the errors and only came up with stuff for photopost which i do not have thanks

Edit** So after i sent this post i activated and deactivated each part of the plugin and found the culprit throwing my error

"ReviewPost Featured Products on Forumhome" when i turn this off then the errors go away, is this something i can live without? or any ideas on how to patch it? thanks

Additiona note
"Throws errors when i try to view my profile and seems not to be intergrated into the vbulletin registration system, only recognizes a admin and not a use in the registered users group from vbulletin so no one in vbulletin can upload products."

Chuck S · October 18th, 2012, 04:53 PM

Well without actually seeing your site hard to say you even have things installed correctly.

Now based on the error your showing and the documentation I would think you do not have the proper information entered and it could be a number of things so lets break that down on some things to try.

1. First the easy one. You could by change not have the proper reviewpost database prefix entered under your edit integration settings in admin. That would explain the error your posting.

2. The second is a little more complex meaning the database information is not correct in the global variables plugin for the reviewpost product but first try the first thing.

You also want to post your url to your reviewpost install here so I can see if its installed correct.

Chuck S · October 19th, 2012, 07:09 PM

Any update on this. If you still need help please send us site info through contact us link.

slohand · October 19th, 2012, 09:43 PM

Sending site info now Although if the plug in is active you cant get the site because of the plug ins, should i activate it or deactivate it? do you guys do any installs? if so i would be interested in talking about it.. But yes still have issues. sending info now.

Chuck S · October 19th, 2012, 10:26 PM

deactivate it and let me see what your doing.

The plugin definately works I mean I can show you an example right here

http://www.reeftalk.com/forum

You have something installed incorrectly for sure.

we do installation service sure.

slohand · October 19th, 2012, 10:43 PM

If there is someway we could talk more privately i would like to discuss a installation of the script again,,, the plugin has been deactivated you go the website that i send to contact us, and of course you can get to the review script by websitename.com/reviews/ it did not integrate with the vbulletin registration as i mentioned before. but does seem to look good and the stylesheets and all seem to work,, just no integration of registration and the plugin throws the errors thanks for the help

Chuck S · October 19th, 2012, 11:01 PM

If you did not install it to integrate with your forum then you have not installed it correctly.

I will look at your site when I get a chance and confirm what I see.

If you simply want us to perform the install you can purchase an install service from the online store.

slohand · October 19th, 2012, 11:46 PM

I went ahead and purchased the install thanks I assume someone will contact me soon. Thanks

Chuck S · October 20th, 2012, 07:22 AM

yes you will get via email the install contract you sign and send that back via email or fax and then it is passed to an installer. Once the installer gets it they install it per the details you pass along and then notify you that your install is complete. If customer service has any questions for you above the normal interaction of sending you the install email they will let you know.