 | |  | | | ReviewPost Bug Reports Let us know about any post installation problems you are having with ReviewPost. |
March 29th, 2012, 11:15 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
| Home Product Disappear When Enable Cache
Hi Chuck,
Today i tried to activate reviewpost cache system.But i see no product show in home page.
Need support for this...
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March 29th, 2012, 11:41 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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How about providing a url?
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March 29th, 2012, 11:57 AM
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#3 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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March 29th, 2012, 12:26 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Your home page index looks just fine to me.
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March 29th, 2012, 12:33 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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Hi Chuck,
I enable cache now.Please recheck it.
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March 29th, 2012, 12:39 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Try uploading a photo see what happens. You can also check to verify you have an insert into your rp_cache table in your database if your familiar with that. Main Index - My Product Gallery
I see no issues turning on this feature here which is a clean install.
I would suspect your missing your cache table insert. Not something I could diagnose without more info here.
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March 29th, 2012, 12:43 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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I didn"t see any category when try to upload a product.
I"m not familiar with database,so please can you help me to fix that ?
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March 29th, 2012, 01:16 PM
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#8 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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Ok,i have checked my database and i see "rp_cache" table inserted in my database.
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March 29th, 2012, 01:52 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Is there a entry under that database table?
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March 29th, 2012, 02:00 PM
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#10 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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Yes,i see statscache,recentcache,popularcache,randomcache,calcache,catcache,catpropos
Structure= id,userid,ipaddr,date,type,product
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March 29th, 2012, 02:22 PM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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You can send us server info url admin login to check things out if you wish. As shown by our url we see no issue with the cache so we need to check your site out to see what is going on.
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March 29th, 2012, 02:38 PM
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#12 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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I have setup my reviewpost right now so i disable cache a few minutes ago.
Ok,i enable cache now.product still disappear.
I sent my server & phpmyadmin info using contact us menu.Please check it.
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March 29th, 2012, 03:02 PM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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did you also send admin login and url? I will check
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March 29th, 2012, 03:10 PM
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#14 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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Hi Chuck,
admin url and admin account sent using contact us just now.
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March 29th, 2012, 03:28 PM
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#15 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Probally something that is incompatible with your setup. I know you had issues installing with mysql safe mode.
The data is in the cache and it changes your site just does not want to unserialize the data so its in essense empty. So it is not something that is a compatible option that is why most things have yes no options in admin.
I will do some reading to see if it is a php bug for your version.
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March 29th, 2012, 03:37 PM
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#16 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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Ok.So i have to disable cache right now until you find out the way to fix it.
Thank you.
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March 29th, 2012, 03:42 PM
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#17 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Yep need to do some reading about that php on windows.
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March 29th, 2012, 03:44 PM
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#18 (permalink)
| | Member Verified Customer
Join Date: Mar 2012
Posts: 62
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Ok,
Thank"s Chuck for your support..
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March 29th, 2012, 03:50 PM
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#19 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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No problem I will let you know what i find.
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