Last Product Uploaded - Not Showing

smudgeuk · September 25th, 2011, 03:04 PM

I have been uploading products all day, and for some reason its not showing the dates the last product was uploaded:

Truck Stops - Rest Areas - Truckdriver-online Reviews

Also, at the bottom, it shows all the stuff uploaded, with product Manufacture first and then product name...

As a lot of products have the same manufacture is it possible to have it show product name so people can distinguish between different posts?

Chuck S · September 25th, 2011, 04:00 PM

well you have both a manufacter and a product name field. well the problem with your thumb display is it has to be cut off in length as not to break design.

As far as your counts have you tried updating counts in your scan database options in admin?

smudgeuk · September 26th, 2011, 01:09 PM

Okay, I have scanned the database and no change, still not showing last product uploaded.

Quote:

well you have both a manufacter and a product name field. well the problem with your thumb display is it has to be cut off in length as not to break design.

But is there a way to get review post to show the product name, and not manufacture?

Chuck S · September 26th, 2011, 01:13 PM

Feel free to send me url admin login and ftp if you want me to look into your issue.

I am not able to replicate this behavior.

smudgeuk · September 29th, 2011, 01:04 PM

Have emailed you the details, can you email once finished with the login.

many thanks

Chuck S · September 29th, 2011, 01:36 PM

Not a problem will do

Chuck S · October 1st, 2011, 11:13 PM

I meant to post this the other day but as of yet I checked when you said you went an email to photopost checked the helpdesk nothing. I waited and still nothing so please let me know.

smudgeuk · October 2nd, 2011, 04:40 AM

the email got returned, where do i send to now?

Just replied to an old email from the installation of reviewpost, so hopefully you will get it now, cause for some reason i couldnt get in members area, said my login didnt work, then said my email wasnt in database

Chuck S · October 2nd, 2011, 09:15 AM

It got returned when you sent it to what email address. You can use the contact us link in our site header above. The emails to reach our company are sales or support at photopost dot com.

smudgeuk · October 2nd, 2011, 09:29 AM

i used a contact@reviewpost i think, i have since sent one to support@photo

Chuck S · October 2nd, 2011, 10:07 AM

Yes we have an email from you 5 hours ago to support. any reviewpost.com emails would be wrong.

I will take a look and let you know.

Chuck S · October 2nd, 2011, 11:31 AM

Well your issue here is a little complex. We by default would update last post fields 2 levels down by checking children of children but your like 4 in that one cat which is why you have that issue.

I would have to do some thinking on how to handle that as obviously I do not want to increase overhead.

Your wanting to update fields from children to children to children to children.

smudgeuk · October 2nd, 2011, 12:02 PM

ok, well hope its fixable, as its a good clue to check for updated reviews

Chuck S · October 2nd, 2011, 12:50 PM

I am looking into it but like I said its quite complicated as your wanting to show a lastpostby 5 levels down.

Chuck S · October 2nd, 2011, 02:05 PM

Truck Stops - Rest Areas - Truckdriver-online Reviews

LOL all this looking at stuff and low and behold you had set display post details for cats without products to NO. turned it on and your fine.