Admin reset user password problem

[PXLSparky]

When a ReviewPost Administrator resets a user password, the user password is reset to a temporary password, and the user receives the following email:

You just requested that your password be reset at XXXXXX.

We have issued a you a new password.

Your username is: john
Your new password is:

As you can see the new password field is blank, which then makes it rather hard for the user to log in with his/her new password.

I checked to see if the new password really is a blank password, and it isn't - the user can't log in with a blank password.

There seems to be a bug in the generation of the email such that the temporary password is not included in the email.

Note that if a user uses the "forgot password" link to obtain a new temporary password then they correctly receive an email and it does contain the temporary password, and they can log in successfully with it.

So this problem is limited only to the situation where an Admin resets a users password from the Admin screens using the Edit Users link.

Thanks for your assistance.

Matt

PXL Graphics

[Chuck S]

what version of the software are you using?

Try downloading the build and upgrading sounds to me like an old bug I know we fixed.

[PXLSparky]

We first purchased and downloaded ReviewPost from the members download area on 29th September. According to the Admin Screen Database statistics we are using version 3.33.

Thanks for your assistance

Matt
PXL Graphics

[PXLSparky]

I checked in the members area, and version 3.33 is the latest version of ReviewPost available to download, so this is not an old bug.

[Chuck S]

Try in languages/english/emails.php this line

Content visible to verified customers only.

change to this and try

Content visible to verified customers only.

[PXLSparky]

That change resolved the problem.

Thanks for your assistance.

Matt
PXL Graphics

[Chuck S]

enjoy your day my friend let us know if you need anything else.