Reset Password Problem

candlefind · August 15th, 2006, 06:29 PM

Just in the past couple days I am getting several emails from my visitors that when they try to reset their passwords, they are getting this super long string of numbers and letters like this and aren't able to login....

f3952e69e88dd21c3ba79e6697567317

HELP!

Thanks,
Carolyn

Chuck S · August 15th, 2006, 07:06 PM

I show this part in emails.php in your languages/english directory is correct as $newpass is the unencrypted version is this what your file looks like? you sure you did not upload old files?

Code:

Content visible to verified customers only.

candlefind · August 16th, 2006, 10:54 AM

Yep, my file looks exactly like that with $newpass. It's from my upgraded version and I just uploaded it again. What do you think the problem is then?

Carolyn

Chuck S · August 16th, 2006, 11:30 AM

I am not seeing an issue here. This is in register.php that I am showing which sends the email and calls the right password $newpass

Code:

Content visible to verified customers only.

candlefind · August 16th, 2006, 06:10 PM

Chuck,

I'm not seeing that code in my register.php file. I just downloaded my upgrade again and checked and that code is not in my file. Do you want me to send it to you in an attachment? I just went through it 3 times and looked for that code above you pasted and it's not there.

Carolyn

Chuck S · August 16th, 2006, 06:34 PM

sure okay