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-   -   Order Review Post ( June 29th, 2004 02:29 PM

Order Review Post
Hi my GF ordered Review post yesterday, she got the link to go download the software but the user id and password is kicking back out. Im told the server is down?

Whats going on?

Michael P June 29th, 2004 05:03 PM

We recently moved servers and are in the process of resolving a server problem on the ReviewPost Members page. June 29th, 2004 05:05 PM

Ok well how are we supposed to get our product then? We were told its fixed.....

joshpet June 30th, 2004 01:30 AM

I can login to the member area - and I see the license review area at the top - but even after editing the license, I don't see a link to download the latest version. :(

Chuck S June 30th, 2004 09:16 AM

Hit refresh on the page and try go get in again you will see the members page. Took me two tries to get in but I did.

joshpet June 30th, 2004 03:08 PM

I can get in - and I've tried different browsers, different computers, and hitting refresh. I can't find the link to download.
Here's my screenshot:

Help. :cool:

Michael P June 30th, 2004 03:30 PM

Chuck S June 30th, 2004 03:37 PM

I have forwarded an email to customer service to check the license number as it is activing as if it is not active Josh

joshpet June 30th, 2004 05:57 PM

Thanks chuck - I've got different licenses for clients, and in none of them do I see any download link. :rolleyes: But I'm trying to finish his upgrade.

Michael - that screen shot is of the URL you posted. It's like the bottom of the page is missing in the HTML or something.

If I view the source of the page - it just stops with a table. There's no </body> or </html> tag or anything.

The photopost license page has a 3rd heading, under "Support Options" which says "Download Photopost...".

ScottW June 30th, 2004 07:16 PM

The download link is missing like that whenever you login to the ReviewPost members area using a PhotoPost license. If you need help finding the username/password for his ReviewPost license, use the contact link:

joshpet July 2nd, 2004 04:52 PM

Thanks Scott - almost forgot to come back and say - yes, all their licenses were mixed up - I was using a photopost license. Tried it with a review post license and it worked. :p Thanks for the help!

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