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July 14th, 2008, 03:58 PM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Jul 2007
Posts: 13
| Users cant post comment
I recently upgraded to the latest version... and now users cant post comments. What am i doing wrong?
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July 14th, 2008, 04:10 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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well what type integration is this and also you set permissions for who can comment by usergroup in edit usergroups in admin so what does that section look like for the group of the users in question?
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July 18th, 2008, 08:15 PM
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#3 (permalink)
| | Member
Join Date: Jun 2005
Posts: 217
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Same problem here, Chuck...was working fine before and now isn't on TWO vB/Photopost sites that I upgraded last night from 6.1 to 6.11. If you click on the Post a Comment link up in the row with the icons, you go to a different page and can post a comment so it isn't permissions...it's just not loading the editor section of the page. You can see it here: Main Index - Get Digi With It! Gallery
If you'd like a test account, let me know and I'll set one up. I'm going to go reupload some of the files I replaced during the upgrade and see if I can find out what the culprit is (but I'll do it on the other site so you can see this one and look at the code).
Last edited by digidivakathy; July 18th, 2008 at 08:23 PM.
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July 18th, 2008, 08:37 PM
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#4 (permalink)
| | Member
Join Date: Jun 2005
Posts: 217
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FYI...I got the "failed to open stream" error mentioned in this thread first: Warning: main Failed to open stream error.
Then found that thread and uploaded the quickcom367.tmpl file and thought it was fixed because the error disappeared...but now we have this problem. VB3 Enhanced integration is on, but it was on before the upgrade as well and things were working fine.
I turned off the VB3 Enhanced features and the comment box is there now.
Just thought a little more info might help.
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July 18th, 2008, 10:40 PM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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we would need a test login to go through all actions and see what happens.
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July 18th, 2008, 11:10 PM
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#6 (permalink)
| | Member
Join Date: Jun 2005
Posts: 217
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Okay, so I guess it's okay to PM that info to you? doing it now...
Okay, so not doing it now, I can't...how can I get you the info?
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July 20th, 2008, 12:25 AM
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#7 (permalink)
| | Member
Join Date: Jun 2005
Posts: 217
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How do you want me to get you the test login, Chuck? I haven't turned off the vb3 Enhanced on one of these galleries specifically so you can test it, but my users can't leave comments. I need to get this resolved as soon as possible, please. With all the spam issues going on with vB lately, I hate to just post a user and password here...what do I do?
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July 20th, 2008, 01:24 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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email support at photopost dot com with any logins and urls you wish  | |
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July 20th, 2008, 08:15 AM
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#9 (permalink)
| | Member
Join Date: Jun 2005
Posts: 217
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Thanks, I've sent it  .
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July 20th, 2008, 01:21 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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Yes and I have replied through email thanks.
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