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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old February 16th, 2013, 07:11 AM   #1 (permalink)
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Navbar button missing after upgrade

Hello Chuck,

I have just upgraded from PhotoPost Pro 7.0 to 8.2

I had two buttons on the Navbar. [Gallery] and [Fish Database]

The [Fish Database] button/link is still there after the upgrade but the [Gallery] is missing. If I manually enter the URL "http://www.brevardareareefsociety.com/photopost/index.php", I can see it exists and works fine.

How do I get the [Gallery] button/link back on the Navbar like the [Fish Database] button/link appears now?

Thank you,
Jerry
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Old February 16th, 2013, 07:17 AM   #2 (permalink)
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Also my links are not there to enter the Admin section
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Old February 16th, 2013, 08:15 AM   #3 (permalink)
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Did you follow the upgrade instructions in the documentation folder of the downloadeded code per our announcement here for PP8 and reinstall the vb4 plugins?

I would think if you do that your issue would be resolved.
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Old February 17th, 2013, 05:55 AM   #4 (permalink)
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Are you referring to this:

New plugins included in download.

1. In the install directory set permissions on the file product_pppro.xml, source-vb4.xml and source-vb42.xml files to 777

2. Go to your photopost admin panel ( http://www.yoursite.com/gallery/adm-index.php )and hit the option to generate vbulletin plugin xml. That file will download to your computer.

3. Go into your vbulletin admin panel and under plugins & products select the option to manage products. You can then use the add/import product option
and upload the xml file you downloaded to your computer called product_pppro.xml file. Once that is done your forum will show gallery content.

4. Thats it your done!!


If so, then yes I did do this.
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Old February 17th, 2013, 05:59 AM   #5 (permalink)
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I think I will do it again....I may have set the permissions wrong now that I look at it. Let me try and I'll report back....thanks.
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Old February 17th, 2013, 06:08 AM   #6 (permalink)
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Nope. Didn't work. Same result.

Any other suggestions?
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Old February 17th, 2013, 07:23 AM   #7 (permalink)
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You can send login info through the contact us link. I can not guess what issue you have without seeing what issue you have.
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Old February 17th, 2013, 08:20 AM   #8 (permalink)
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Okay...thank you.
Sending now an admin login.
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Old February 17th, 2013, 09:18 AM   #9 (permalink)
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not a problem will have a look
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Old February 17th, 2013, 11:46 AM   #10 (permalink)
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This had nothing to do with our product at all

You where also missing any tabs except the forum tab in your vb no blog no cms no articles etc.

It appears you had edited your navbar template and as a result when you upgraded your forum you broke things because the vb 4.2 navigation is different. I went in hit revert template on the navbar template and your good to go.

Brevard Area Reef Society
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Old February 17th, 2013, 11:53 AM   #11 (permalink)
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Thank you very much Chuck. I truely appreciate it.
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Old February 17th, 2013, 12:34 PM   #12 (permalink)
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Not a problem once I saw our button did exist under the navigation manager and you had no other buttons I know what your issue was.
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