8.1 to 8.22 ERROR Message

tommyxv · November 17th, 2012, 07:37 PM

It's saying this when I try to get to the PP admin cp.

You are not a valid administrator or moderator!

Chuck S · November 17th, 2012, 09:23 PM

Have you ran the required upgrades?

Based on that error I would suspect you have 8.0 so run the 8.0 to 8.1 upgrade and then the 8.1 to 8.2 upgrade and then check and see your issue should be resolved.

tommyxv · November 17th, 2012, 09:24 PM

Ok, I'll do it now.

tommyxv · November 17th, 2012, 09:26 PM

Ok, no good the same. I am going to restore my back up.

Chuck S · November 17th, 2012, 09:36 PM

Lots of people are using 8.2 series

The error your reporting seems to indicate the captcha field does not exist on your usergroups table which is added in 8.0 to 8.1

I would suggest you do your upgrade and then if you have an issue look with phpmyadmin if the field exists on that table.

If you continue to have the issue then I would need to see the site in question.

You can edit pp-inc.php and this code.

Code:

Content visible to verified customers only.

change that to this

Code:

Content visible to verified customers only.

That should show the specific full error where I can comment more here.

tommyxv · November 17th, 2012, 09:43 PM

I just reverted back to 8.03. Which is working fine.

So you suggest I upload all the new files ( including both configs updated with my settings since I see something new about hooks in one ) then run the upgrade 8.0 to 8.1, then 8.1 to 8.2 ?

Chuck S · November 17th, 2012, 10:02 PM

You would upload everything EXCEPT the config files. You would run the required upgrades correct. The documentation in the documentations folder should cover the upgrade procedure.

The error you have is in the 8.0 upgrade we add a new usergroup permission and if you do not run the upgrade you will not be authenticated. That is why you are not an admin.

Like I said if you do all that and still have an error you can try the file edit above to show you the real error but I am pretty darn sure here what your issue is.

tommyxv · November 18th, 2012, 10:18 AM

Ok, I re-ran the upgrade. 8.0 to 8.1, then 8.1 to 8.2. It worked.

What was confusing is that the vb pp product was version 8.1, but the pp admin cp said 8.03.

Now everything says 8.2.

Thanks

Chuck S · November 18th, 2012, 11:24 AM

Yeah the plugins are only for vb4 they have nothing to do with the actual PhotoPost version your running that is always going to be whatever your admin says in the gallery.

Like I said I knew with your error what your problem was and exactly what version you had. We have not added a new usergroup permissions in quite along time so for you to have an error saying you where not a valid admin when we know your an admin then your query to grab the usergroup permissions was failing which in turn told me you where using 8.0 series and had not ran the upgrade to the 8.1 structure which added that field to the usergroups table.

tommyxv · November 18th, 2012, 01:49 PM

I really like the new version. Many of the templates look fine tuned now. Less edits for me to do.

Great job. And as always, thanks for the help.

Chuck S · November 18th, 2012, 02:10 PM

No problem thanks lots of work went into the templating