install.php not found

ascott · August 21st, 2012, 03:36 PM

Hi

Just went through the install for PP 8.12 upgrade from 7.01.
Got though the install fine but when I looked at the photopost page it wasn't displaying correctly. By this time I had removed the install dir.

Thought I'd upload the files again and try again but now when I navigate to the install page I get this error.
requested URL /photopost/install.php was not found on this server.

Using vB4.2.0, any help would be greatly appreciated.

Chuck S · August 21st, 2012, 03:51 PM

Several Points.

You do not run the install from the main pp directory as the documentation states.

You would not run install.php when doing an install

You might also want to read the complete upgrade instructions under the documentations folder of the downloaded code as most issues upgrading have come from not reading the documentation when upgrading to PP8 from earlier versions and using vb4.

For example I do not know what you mean by it doesn't look right but I could guess if your integrating with vb4 you definately probally have not installed the plugins. There is a whole section dedicated to that specific forum style. Your gallery will not look correct until such time as you generate and install the xml file for vb4.

ascott · August 21st, 2012, 04:04 PM

Your right Chuck, jumped in with both feet without reading a thing, leason learned

Should I upgrade from 7.0x-8.0, as I've uploaded the files?

Chuck S · August 21st, 2012, 04:08 PM

If you have not ran the upgrade sure.

Do not worry you are not the only one who jumped in with both feet.

ascott · August 21st, 2012, 04:12 PM

Just tried it and got the white page on the first step.

Here's the end of the url

photopost/install/upgrade.php?upgrade=70&step=1

Is it something to do with the url/paths?

Chuck S · August 21st, 2012, 04:55 PM

I have no idea lots of people have upgraded from 7.0 including myself on numerous sites.

You can send me ftp and admin login through the contact us link to see what your doing if you want.

ascott · August 21st, 2012, 05:10 PM

Admin to my forum?

Chuck S · August 21st, 2012, 05:14 PM

yes admin and ftp.

I am releasing 8.2 any minute so I can upgrade you to that unless you want to wait and do it yourself.

ascott · August 21st, 2012, 05:16 PM

That would be great Chuck, details heading your way.

Chuck S · August 21st, 2012, 05:20 PM

Not a problem

ascott · August 21st, 2012, 06:36 PM

Sent reply Chuck.
Have uploaded the 8.2 files.

Chuck S · August 21st, 2012, 07:15 PM

Your issue had nothing to do with upgrading. It appears to me that you apparently set the table prefix for your forum tables to bb_ so most likely when you tried reinstalling you reinstalled correctly. Anyway once I found your issue and fixed it you upgraded without issue.

A community photo gallery - My Photo Gallery

ascott · August 21st, 2012, 07:49 PM

Thanks for that Chuck, I'll try and mind for the next time ;0)

One thing though, is the members featured photos on the forum page meant to have thumbnails attached, and how would I go about removing it if I wanted to later?

Chuck S · August 21st, 2012, 08:01 PM

Yes there is meant to be a photo block there if you do not want that block to show you would simply under the plugin manager uncheck the plugin for the featured photo block.

ascott · August 22nd, 2012, 08:32 AM

Cheers, all customer services should base theirs on the one here, top notch

Chuck S · August 22nd, 2012, 10:01 AM

enjoy your day glad to help.