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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old August 7th, 2012, 02:40 PM   #1 (permalink)
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Error upgrade 8.1 to 8.11

Hi Chuck, I just uploaded the files as noted in the announcement and poof, no more admin access and seems user groups access is also gone.

Suggestions?

Edit: Upgrade was from 8.1 to 8.12
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Old August 7th, 2012, 06:16 PM   #2 (permalink)
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There is no upgrades from 8.1 to 8.12

You sure you where not running 8.0?

There was an upgrade from 8.0 to 8.1

I am running 8.12 multiple sites and see no issues with it as I just did a install as late as a couple hours for a new customer so you would need to pass info to me to take a look.
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Old August 7th, 2012, 07:23 PM   #3 (permalink)
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Pertinent login information sent via contact us form.

Thank you.
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Old August 7th, 2012, 07:57 PM   #4 (permalink)
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You are using 8.0 and have not ran the required upgrade script for 8.0-8.1

Your version in the pp_settings table says 8.0 and none of the new settings for 8.1 exist as well as the new captcha field for the usergroups table which is why you can not be properly authenticated.
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Old August 7th, 2012, 09:57 PM   #5 (permalink)
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Interesting as I thought I had upgraded to 8.1 properly.

As always thank you for the quick support and pointing me in the right direction once again
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Old August 7th, 2012, 10:39 PM   #6 (permalink)
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Not a problem thats why I am here.
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