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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old July 21st, 2012, 02:14 PM   #1 (permalink)
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HTTP 500 error after PhotoPost Pro 8.1 to 8.11 upgrade

My galleries were working like a charm before I upgraded from PhotoPost Pro 8.1 to 8.11 (files downloaded from PhotoPost.com today). Now all I get is this:

The website cannot display the page
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
For more information about HTTP errors, see Help.

http://higginshaven.com/galleries/

In an attempt to fix this, I uploaded and ran the install script, but that had no effect. Please help!
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Old July 21st, 2012, 02:42 PM   #2 (permalink)
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you can send us information like url admin login ftp info to take a look at your files

I am running 8.11 right here

A community photo gallery - Omegatron Gallery

A community photo gallery - ReefTalk Gallery

If your able to turn on display errors in PHP setup ini file that would help you display your actual issue which seems specific to your setup.
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Old July 21st, 2012, 02:54 PM   #3 (permalink)
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Chuck, thanks for the quick reply. How can I send my info to you?
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Old July 21st, 2012, 03:07 PM   #4 (permalink)
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You can send data through the contact us form. You sure you did not overwrite a config file or anything.
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Old July 21st, 2012, 03:44 PM   #5 (permalink)
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Just sent you login info. I was pretty careful about the replacment or non-replacment of appropriate files, and have looked things over again after the fact. Something must be off, though. Running the install seemed to work until the final page in that process, which was not able to be displayed either. I'm sure the problem is with my configuration. I just don't know where. Thanks again.
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Old July 21st, 2012, 04:40 PM   #6 (permalink)
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my guess would be the vb forum path but I will check and see.
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Old July 22nd, 2012, 12:59 AM   #7 (permalink)
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Well, Chuck, I'm not sure what you did, but it looks like you got my galleries up and running again. I generally try to tackle these things on my own, so hopefully I don't need to bug you again for a while. I really appreciate it, though. Thanks so much! -Ryan
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Old July 22nd, 2012, 07:24 AM   #8 (permalink)
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Not a problem it is why I am here
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