Users don't get email notification

[webmaster3677]

Hi

I have moved my Photopost Pro to a new server. Now the users don't get email notification when there is comments to their photos. The only user that gets email notification is the Admin account. What is wrong?

I have made a copy of my Photopost Pro to a new server to test a integration with vBulletin 4. Following has been made.

1. All files from godtfoto.dk has been downloaded and then uploaded to godtfoto.com
2. All Photopost Pro files and directory have been moved to godtfoto.com/galleri
3. Config-inc.php and config-int.php has been edit with new server information
4. Then I run the Install.php
5. In AdminCP I have update all information to the new server and directory.

Now the Pohotpost is up and running. Everythings look right but the users don't get email notification when there is vomments to their photos.

What is wrong?

Best regards
Carsten

[Chuck S]

well if you get email and they do not we know the server mail works so it can only be a couple things.

1. You do not have notification enabled in admin
2. They are not subscribed to be notified
3. Emails are being sent and they are in there spam folders

I think that covers all the possible scenerios. Notifications on who gets notified are stored in the pp_notify table and we get that userid and check the pp_userid table and get there userid. There is nothing major required here only that you have notification turned on in your admin settings and that users elect to be notified.