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dutchbb July 12th, 2011 02:22 PM

(): Sorry, this image type is not supported yet.
 
Hi


I keep getting this message trying to upload pictures:

"(): Sorry, this image type is not supported yet."

And yet it IS supported:

".jpg,.jpeg,.JPEG,.JPG,.png,.gif,.bmp"

The image is a png and other images can't be uploaded either.

Chuck S July 12th, 2011 04:23 PM

Make sure safe mode is off in PHP. Check your server path to your data directory in amin global options to ensure it is correct based on what your phpinfo is saying and make sure via ftp that your data and uploads directories are set 777 permissions recusively.

dutchbb July 13th, 2011 07:13 PM

Quote:

Originally Posted by Chuck S (Post 1289470)
Make sure safe mode is off in PHP. Check your server path to your data directory in amin global options to ensure it is correct based on what your phpinfo is saying and make sure via ftp that your data and uploads directories are set 777 permissions recusively.

Ok I tried this but it didn't solve it, the error message still shows. :(

Chuck S July 13th, 2011 08:00 PM

That error is very specific and is permissions related. which of the things I noted have not been done?

Also helps to post a url and test user login also.

dutchbb July 14th, 2011 05:45 AM

Oh one thing we have changed since moving servers, we added this to php.ini for more security:

Quote:

disable_functions apache_child_terminate, apache_setenv, define_syslog_variables, escapeshellarg, escapeshellcmd, eval, exec, fp, fput, ftp_connect, ftp_exec, ftp_get, ftp_login, ftp_nb_fput, ftp_put, ftp_raw, ftp_rawlist, highlight_file, ini_alter, ini_get_all, ini_restore, inject_code, mysql_pconnect, openlog, passthru, php_uname, phpAds_remoteInfo, phpAds_XmlRpc, phpAds_xmlrpcDecode, phpAds_xmlrpcEncode, popen, posix_getpwuid, posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, posix_setuid, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, shell_exec, syslog, system, xmlrpc_entity_decode apache_child_terminate, apache_setenv, define_syslog_variables, escapeshellarg, escapeshellcmd, eval, exec, fp, fput, ftp_connect, ftp_exec, ftp_get, ftp_login, ftp_nb_fput, ftp_put, ftp_raw, ftp_rawlist, highlight_file, ini_alter, ini_get_all, ini_restore, inject_code, mysql_pconnect, openlog, passthru, php_uname, phpAds_remoteInfo, phpAds_XmlRpc, phpAds_xmlrpcDecode, phpAds_xmlrpcEncode, popen, posix_getpwuid, posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, posix_setuid, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, shell_exec, syslog, system, xmlrpc_entity_decode
Is one of these used by Photopost perhaps?

I did everything you suggested BTW.

Chuck S July 14th, 2011 07:55 AM

Well remove your added code and do some uploads ;) You did not tell me you moved servers and changed the server setup.

dutchbb July 17th, 2011 07:05 AM

Code removed but problem persists. It must be caused by something else... I've send you admin login details, if you want to take a look.

Chuck S July 17th, 2011 11:29 AM

If you want me to look you would have to send admin login and url as well as ftp info to our contact us link in the header.

dutchbb July 17th, 2011 11:35 AM

I have send the login for pp already with the contact us form but not the ftp yet. I'll send it asap.

Chuck S July 17th, 2011 11:39 AM

Okay no problem.


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